MS Direct Germany

MS Direct Germany.

Best-in-class fulfillment & returns solutions

With MS Direct Germany, you benefit from a central European fulfillment & returns solution that adapts to your needs.

Our services.

For successful e-commerce in Germany

Stockage & Fulfillment

Returns processing

Stockage & Fulfillment

Our fulfillment products are perfectly tailored to your needs, whether you are a start-up or an international brand. You'll find exactly what you're looking for here. With APIs and standard interfaces, you can connect your shop quickly and easily. Our sophisticated storage system ensures intelligent storage and efficient pick & pack processes.

More about our fulfillment solution

Returns processing

With our customised returns solution, we use various process steps to ensure that your goods can be stored again and sent to the next consumer. Whether with or without preparation, we take care of the entire process. We resolve any disputes with you quickly and easily using our digital dispute tool.


More about our returns solution

Advantages with MS Direct.

How you and your customers benefit

Fast setup

  • Connect your store with us and let’s go! Thanks to standard interfaces to the most important store systems, the starter version of our fulfillment solution is ready for use within a few days.

Individual scaling

  • Low minimum quantities from as little as 100 shipments per month and flexible storage space that adapts to your needs – whether you are just starting your business or are already established.

Full process transparency

  • While you take care of your growth, we manage your assets. Real-time interfaces via APIs ensure that you never lose the overview.

Efficient returns processing

  • We process returns quickly within 24 hours, qualify them according to your specifications on request and prepare them for reshipment. Thanks to daily data synchronization, your customers are relieved as quickly as possible.

Sustainable e-commerce

  • Our services are climate neutral. We consistently reduce our carbon footprint and offset unavoidable emissions with ClimatePartner.

Best-in-class services

  • Over 150 national and international customers already trust our digitally supported fulfillment and returns solution.

Over 120 satisfied customers.

Here is a selection

MS Direct locations in Germany.

Our operating locations

Mindelheim (BY)

Mindelheim (BY)

Our warehouse in Mindelheim, Beyern, is located in the south of Germany. Here we process returns and dispatch your items throughout the EU.

  • 600 m2 returns area

Our shipping options for Germany and the EU.

With our shipping partners, your shipments will reach their destination within a short time



DHL is a German courier, parcel and express service that is a division of the German logistics company Deutsche Post DHL and a global leader.

Best-in-class fulfillment.

Your orders in good hands

Our fulfillment products are perfectly tailored to your needs, whether you are a start-up or an international brand. Here you will find exactly what you were looking for. With APIs and standard interfaces you can connect your store quickly and easily. Find your perfect product now!

Excellent returns processing.

Ready for reshipment

Fast relief for your customers, local processing for quick recovery and putaway – optimized returns management is crucial to ensure a seamless customer experience. Dive deeper into our services now and benefit from our experience!

Sustainable e-commerce.

Climate-neutral e-commerce services

Simply compensate? We reduce! MS Direct is proactively helping to make e-commerce compatible with protecting our environment. Here you can learn more about our projects and our contribution to climate protection.

Addresses & contact.

You can find us here

Fulfillment/Returns Germany

MS Direct Fulfillment GmbH

Industriestrasse 15

87719 Mindelheim


+49 162 887 57 20

Contact sales

How to get in touch

MS Direct AG
Fürstenlandstrasse 35
CH-9001 St. Gallen, Schweiz