Abolition of industrial tariffs

Shipping duty-free to Switzerland.

Your cross-border solution after the abolition of industrial tariffs.

The abolition of industrial tariffs on January 1, 2024 will create new opportunities for e-commerce in Switzerland. Here you will find all the information on how you can use the potential for your shop.

Facts & Figures

All important information


The abolition of industrial tariffs will come into force on January 1, 2024. The repeal applies to all industrial products. In Switzerland, these are all goods with the exception of agricultural products (such as animal feed) and fishery products.


The abolition of industrial tariffs should benefit both companies and consumers by making many products such as cars, bicycles, shoes and textiles more affordable and increasing Switzerland’s competitiveness.


Companies operating in Switzerland benefit from simplified tariff classification and administration, such as the elimination of proof of origin. For trade, the abolition of industrial tariffs generally means lower costs when importing goods.


Despite the abolition of industrial tariffs, it is still necessary to declare imported goods in order to collect statistical data and levy VAT on imports. All important information on this page!

What is changing? What remains?

The most important questions about the abolition of insutrie customs duties

What is it about and who is affected?
Will the import procedure change with the abolition of industrial tariffs?
Do the changes affect the customs process when exporting and re-importing goods into the EU?
What is a third country in Europe?

Your solution for Switzerland

We support you in this

Fast delivery & flexibility

  • Orders delivered to customers in Switzerland in just 2 days
  • Last mile delivery with local, established carriers such as Swiss Post and Quickpac
  • Collection from your central warehouse in any EU country

Automated customs and tax processes

  • All processes at a glance in our cross-border portal
  • Processing of value added tax & fiscal representation
  • Support with administrative procedures for market entry in Switzerland

Local returns management

  • Inspection of returns in one of our 3 returns centers throughout Switzerland
  • Qualification and digital clarification process
  • Data preparation for export and crediting of the customer account within 24 hours

Scalable & secure

  • Our solution for you: deliver to customers in Switzerland from as few as 25 parcels per pick-up
  • Prices tailored to your volume and your needs
  • SLA-compliant processing for the largest marketplaces

Over 120 satisfied customers.

Here is a selection

Delivery in best time with local returns

Learn from the best

Mango needed a reliable and scalable delivery solution for Mango.com and Zalando’s marketplace, with orders reaching customers in Switzerland within 48 hours. In addition, returns had to be processed quickly and efficiently. With MS Direct’s cross-border e-commerce solution, Mango ships seamlessly from Spain to Switzerland and back. Find out how Mango uses our solution for internationalization.

Process returns.

Fast relief thanks to Swiss return address

Efficient processing of returns is of great importance for reducing the burden on customer accounts. In our returns process, we ensure that returned items are prepared for shipment again, regardless of whether refurbishment is required or not. We take care of the entire returns process, including all customs formalities involved in the return shipment.

Everything in view with the Cross-border Portal.

Your all in one solution for Switzerland and other third countries

Manage your international activities in Switzerland effortlessly and keep an overview at all times. Would you like to adjust the relevant customs data for your items? Check the status of your orders? Download customs documents? Or process the return process? Our cross-border portal will be your central point of contact.