Home

Products

Cross-border
Cross-border portal

Cross-border Portal.

Take your cross-border e-commerce to a new level!

Our all-in-one platform offers a comprehensive solution for customs, VAT, delivery and returns processes. Contact us today to find out more about the Cross-border Portal.

Your advantages at a glance.

How you and your customers benefit

Flexible integration via API

  • Seamless plug & play connection to existing systems via our API or as a file interface.

AI-based master data management

  • Simple and efficient management of master data and pricing with the help of artificial intelligence.

End-to-end tracking

  • Seamless tracking of shipments, both outbound and inbound, including all associated documents (coming soon).

Document storage

  • Secure and legally compliant storage of customs and VAT documents (coming soon).

Extended reporting functions

  • Data-based management of your international e-commerce business through comprehensive reporting tools (coming soon).

Fast go-live

  • Digital onboarding completely paperless and automated. Step-by-step to your cross-border solution!

The easiest way to your cross border solution.

All-in-one platform: your solution for customs, VAT, delivery and returns processes

Individual interface solutions.

Pricing and AI-driven data optimization

Simplified pricing

Our AI makes it easier to identify the correct customs tariff number for each product and reduces misclassifications.

 

AI-based master data

Improved data quality and reliability through automated maintenance and updating of product master data.

 

Budget and cost control

Customs duties and VAT are calculated in advance. Always keep an eye on your budget and costs!

Warehouse Management.

Outbound/Inbound Shipping with Real-Time Tracking

Real-Time Tracking

Real-time tracking for outbound and inbound shipments: location and any delays are visible at all times.

 

Bye bye document chaos

Centralized, easily accessible documentation for each shipment facilitates administration.

 

Simple delivery notification

Enables more efficient delivery processes and schedule coordination (customs, linehaul).

Returns module.

Real-time returns data & quality assurance

Real-time data via API

Real-time feedback on processed returns, including Returns status, categorization and reasons for returns.

 

Standardized processes

Error-free returns handling thanks to step-by-step processing and consistent quality.

 

Quality assurance through knowledge

Our e-learning program provides our employees with all the knowledge they need for the relevant processes.

MSD_Screen_MS_Clarify_2_mobile

Clarification tool.

Clarification cases solved quickly

Process clarification cases quickly

Recording of critical cases that require feedback, real-time overview of open cases and fast, customer-oriented solution finding.

 

Finding solutions quickly

Quick identification and analysis of clarification cases based on photos and short processing times.

 

Measures directly on site

Corrective measures can be carried out directly on site after consultation with you.

Reporting & analysis.

Transparency through comprehensive reporting & analysis

Important key figures at a glance:

Overview of all important key figures such as average customs and VAT duties, returns rate, reasons for returns, clarification cases, etc.

 

Targeted control:

Detailed insights into your performance for informed, data-driven decision-making.

Request your individual offer now.

These pages may also interest you.

More about our products and services