The automated logistics solution for your shop.
Whether you are just starting to outsource your fulfillment or looking for complex omnichannel fulfillment, we are with you as you grow.
For a smooth process
Goods Receipt & Storage
Pick & Pack
Connect your shop with us. We receive all information for order processing via standard or individual interfaces. At the same time, you get full transparency over your logistics processes, from stock levels to tracking numbers to available returns.
Goods Receipt & Storage
Send us your articles. All relevant item data is transferred to us and we prepare the required storage space for your goods orders. All incoming goods information is fed back to you so that you have full transparency of your stocks at all times.
Whether large or small, on pallets or in packages, we optimise our warehousing to your needs. You can call up your stock at any time. Our warehouses are structured in such a way that we make your shipments ready for dispatch in the best possible time. This includes the system-supported replenishment of fast-moving items, the division into storage zones for the optimisation of picking routes or warehouse management according to the common principles such as FEFO, FIFO or promotional goods.
Pick & Pack
Customer orders are forwarded directly to us and we prepare the goods for dispatch. In the data-supported picking process, pick lists are automatically compiled based on the distance between the storage locations of the ordered items. For each order, the appropriate cardboard box is automatically determined based on the geodata of the items. Whether with side paper or glossy cardboard - we make sure that your package reflects your brand.
For delivery, we look for the optimal carrier solution for Switzerland, Austria and Liechtenstein on the basis of jointly defined criteria (individual specifications, costs, shipping type according to packaging size and weight, delivery type standard or express). You always have an overview of the status of your order and can track it via Track &Trace.
Our specialised returns teams ensure rapid customer relief and simplification of subsequent processes, for example by classifying returns into A, B and C goods as well as functional tests. After the returns have been processed, the goods are immediately put back into storage and made available for sale.
How you and your customers benefit
Here are just a few
Connect your store with us
Shopify is the #1 e-commerce platform for running and expanding online stores.
WooCommerce is an open-source store solution based on WordPress for small and medium businesses.
PrestaShop is a scalable open-source e-commerce platform that is leading in Europe and Latin America.
Shopware is one of the leading e-commerce systems for the needs of larger companies.
Magento is an open source store solutions for B2B, B2C, omni-channel or original web stores.
You grow, we grow with you! We offer you a solution tailored to your individual needs.
Perfectly tailored to your needs
Our fulfillment products are perfectly tailored to your needs, whether you’re a start-up or an international brand. Here you will find exactly what you were looking for. With APIs and standard interfaces you can connect your store quickly and easily. The latest technology and the use of AutoStore ensure intelligent storage and efficient pick & pack processes. Find your perfect product now!
Simple returns management
Fast relief for your customers, local processing for quick recovery and warehousing – optimised returns management is crucial to ensure a seamless customer experience. Dive deeper into our services now and benefit from our experience!
Customer service for your perfect customer experience
We professionally answer your retail and e-commerce customer inquiries in the right language and with the appropriate technology (from phone calls, emails to chatbots). We advise your customers as if they were our own, close additional sales and set up the Customer Experience Center directly at your site or at ours – whether 24/7 or as overflow, for example on promotion days such as Black Friday.
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