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Holidays & Opening Hours

Holidays &
opening hours.

Information about our locations.

Here you will find all important information about our opening hours during public holidays in 2024.

Holidays & opening hours.

Switzerland

All locations St. Gallen
Location Arbon
Location Muttenz
Swiss Post: Christmas mailing deadlines
Swiss Post: Parcel and logistics centre acceptance points

Germany

Location Mindelheim

Optimally prepared for holidays.

Your checklist

Inventory Management

  • Review your stock levels early and plan your reorders to avoid shortages. Analyse last year’s orders to identify trends and refine your purchasing strategy.

Early organisation of transport volumes

  • With transport capacities often limited during the festive season, it’s crucial to organise your transport needs in advance. Plan your imports and exports early to secure the required shipping volumes.

Ensuring returns collection

  • Make sure returns collection is also guaranteed during the festive season and in the weeks that follow. Experience shows that return volumes tend to be high, while warehouse capacities may be limited.

Timely shipping

  • To ensure your parcels reach customers in time for Christmas, it’s essential to dispatch them early. Take into account the delivery times of your preferred parcel service provider.

Tracking and shipment monitoring

  • Offer customers the ability to track their shipments in real time. This builds trust and reduces inquiries about delivery statuses.

Customer service and communication

  • Ensure your customer service team is available during peak season to quickly address customer queries and concerns. Communicate transparently about potential delays and changes in the shipping process.

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