Holidays & Opening Hours

Holidays &
opening hours.

Information about our locations.

Here you will find all important information about our opening hours during public holidays in 2024.

Holidays & opening hours.


All locations St. Gallen
Location Arbon
Location Muttenz
All locations St. Gallen
Location Arbon
Location Muttenz
Swiss Post: Christmas mailing deadlines
Swiss Post: Parcel and logistics centre acceptance points


Location Mindelheim

Optimally prepared for holidays.

Your checklist

  • Inventory management: check your stock carefully to make sure you have enough products in stock to meet the increased demand before the season. Order supplies in time to avoid shortages.

  • Timely shipping: In order for your parcels to reach your customers in time for Christmas Eve, it’s crucial to get them to the postal service location on time.
  • Early organisation of transport volumes: Since transport volumes are scarce during the festive season, it is important to organize them early. Please plan imports and exports in time and ensure the required transport volumes.
  • Shipment and tracking: Offer tracking and tracing capabilities to customers so they can track the status of their orders in real time. This increases trust and reduces inquiries about shipping status.
  • Ensure returns collection: Also ensure that returns pickup is available during the holidays and the weeks after, as experience shows that large volumes of returns are expected and storage capacity is limited.
  • Customer service and communication: make sure your customer service team is readily available during the holidays to quickly address customer questions and concerns. Communicate clearly about potential delays and changes in the shipping process.

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