{"id":13710,"date":"2025-07-08T16:14:41","date_gmt":"2025-07-08T14:14:41","guid":{"rendered":"https:\/\/www.ms-direct.com\/?page_id=13710"},"modified":"2026-04-29T14:52:17","modified_gmt":"2026-04-29T12:52:17","slug":"international-returns","status":"publish","type":"page","link":"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/international-returns\/","title":{"rendered":"Cross-border returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13710\" class=\"elementor elementor-13710 elementor-13709\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b70b9de elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"6b70b9de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-65dd95c e-flex e-con-boxed e-con e-child\" data-id=\"65dd95c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2db2dc elementor-widget elementor-widget-shortcode\" data-id=\"f2db2dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"msd-breadcrumbs\">\n  <a href=\"https:\/\/www.ms-direct.com\/en\/\" class=\"msd-breadcrumb msd-breadcrumb-home\">Home<\/a>\n  <div class=\"msd-breadcrumb-arrow\"><\/div>\n            <p class=\"msd-breadcrumb\">Products<\/p>\n        <div class=\"msd-breadcrumb-arrow\"><\/div>\n            <a href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/\" class=\"msd-breadcrumb\">Cross-border<\/a>\n        <div class=\"msd-breadcrumb-arrow\"><\/div>\n    <div class=\"msd-breadcrumb\">Cross-border returns<\/div>\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5e697bc e-flex e-con-boxed e-con e-parent\" data-id=\"5e697bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-96c77d3 e-con-full e-flex e-con e-child\" data-id=\"96c77d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2be0baa elementor-widget elementor-widget-heading\" data-id=\"2be0baa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">International returns processing<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-388f697 elementor-widget elementor-widget-heading\" data-id=\"388f697\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Your e-commerce returns solution for Switzerland, the UK and Norway<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd2ff1 elementor-widget__width-initial bigtext elementor-widget elementor-widget-text-editor\" data-id=\"4cd2ff1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>With MS Direct, you can handle international returns smoothly and offer local return addresses, short processing times and full transparency &#8211; from acceptance to refund.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-548822f elementor-widget elementor-widget-custombutton\" data-id=\"548822f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/contact-cross-border-shipping-platform\/\"            class=' icon custom-button'>\n              Request a quote                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-dd6e465 e-con-full e-flex e-con e-child\" data-id=\"dd6e465\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bb6be87 elementor-widget elementor-widget-image\" data-id=\"bb6be87\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return-Main_1-1_transparent.webp\" class=\"attachment-full size-full wp-image-14089\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6077ad7 arrow_trigger_start e-flex e-con-boxed e-con e-parent\" data-id=\"6077ad7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6b05302 e-con-full e-flex e-con e-child\" data-id=\"6b05302\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1a419f4 elementor-widget elementor-widget-heading\" data-id=\"1a419f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why the returns solution from MS Direct is worthwhile for you.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-870b79e bigtext elementor-widget elementor-widget-text-editor\" data-id=\"870b79e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Your reliable partner for returns with over 45 years of experience<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a7ea3b4 e-con-full e-flex e-con e-child\" data-id=\"a7ea3b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-85f44f4 e-con-full with-shadow e-flex e-con e-child\" data-id=\"85f44f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be07b4c elementor-widget elementor-widget-heading\" data-id=\"be07b4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customer-friendly returns<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9677b2e elementor-widget elementor-widget-text-editor\" data-id=\"9677b2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Simplify returns via local addresses in Switzerland, the UK, Norway and the EU. We usually process shipments within 24 hours, allowing refunds to be initiated immediately. This increases satisfaction and repurchase rates.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7e428aa e-con-full with-shadow e-flex e-con e-child\" data-id=\"7e428aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e64de6f elementor-widget elementor-widget-heading\" data-id=\"e64de6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Processes that suit you<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-939ab92 elementor-widget elementor-widget-text-editor\" data-id=\"939ab92\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standardized, customisable processes ensure consistent quality. Real-time reporting and your personal Customer Success Manager help you to constantly optimize your processes. This allows you to keep costs under control and remain scalable.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-35f6888 e-con-full with-shadow e-flex e-con e-child\" data-id=\"35f6888\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1095b5e elementor-widget elementor-widget-heading\" data-id=\"1095b5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return transportation without additional expense<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca09d81 elementor-widget elementor-widget-text-editor\" data-id=\"ca09d81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We organize the complete return of your returns to your central warehouse, including transport planning, return customs clearance and refunds. This allows you to close the returns cycle cleanly and without additional effort. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-24ab42a5  fade-light e-flex e-con-boxed e-con e-parent\" data-id=\"24ab42a5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ed67be elementor-widget elementor-widget-heading\" data-id=\"1ed67be\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns solution for e-commerce companies<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0af155 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"b0af155\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our modular service packages for your individual needs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6ef6828 e-con-full e-flex e-con e-child\" data-id=\"6ef6828\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-94482af e-con-full with-shadow e-flex e-con e-child\" data-id=\"94482af\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9136e3c elementor-widget elementor-widget-image\" data-id=\"9136e3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon.png\" class=\"attachment-full size-full wp-image-14022\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon.png 320w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon-300x300.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon-150x150.png 150w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e38c4b elementor-widget elementor-widget-heading\" data-id=\"5e38c4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Light<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17819db msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"17819db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Content check &amp; capture<\/strong><\/p><p data-renderer-start-pos=\"865\">Do you want to process returns without extensive on-site checks? Returns Light is your lean solution for fast returns to the warehouse. <\/p><p data-renderer-start-pos=\"865\"> <\/p><p data-renderer-start-pos=\"865\"><strong>Your light package:<\/strong><\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1070\">Goods receipt &amp; registration<\/p><\/li><li><p data-renderer-start-pos=\"1102\">Quantitative check<\/p><\/li><li><p data-renderer-start-pos=\"1157\">Return transport to your EU warehouse including return customs clearance<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-82726b9 e-con-full with-shadow e-flex e-con e-child\" data-id=\"82726b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-229c056 elementor-widget elementor-widget-image\" data-id=\"229c056\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon.png\" class=\"attachment-full size-full wp-image-14018\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon.png 320w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon-300x300.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon-150x150.png 150w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-877f704 elementor-widget elementor-widget-heading\" data-id=\"877f704\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Pro<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c39342c msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"c39342c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Quality check &amp; sorting<\/strong><\/p><p data-renderer-start-pos=\"1259\">Do you need quality inspection and pre-sorting according to your specifications? Returns Pro returns structured goods and sorts out clear cases. <\/p><p data-renderer-start-pos=\"1259\"> <\/p><p data-renderer-start-pos=\"1259\"><strong>All Light Features plus:<\/strong><\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1545\">Exact quality check of the returned items<\/p><\/li><li><p data-renderer-start-pos=\"1564\">Sorting A, B, C, or D<\/p><\/li><li><p data-renderer-start-pos=\"1596\">Sorting of clarification cases<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5528a22 e-con-full with-shadow e-flex e-con e-child\" data-id=\"5528a22\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7449c1c elementor-widget elementor-widget-image\" data-id=\"7449c1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Refurbish-Icon-2.png\" class=\"attachment-full size-full wp-image-14035\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Refurbish-Icon-2.png 256w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Refurbish-Icon-2-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a24a010 elementor-widget elementor-widget-heading\" data-id=\"a24a010\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Refurbish<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7a75c95 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"7a75c95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Comprehensive preparation<\/strong><\/p><p data-renderer-start-pos=\"1763\">Do you want to resell your goods in top condition? With Refurbish, your items will be professionally refreshed according to your specifications and any issues will be resolved. <\/p><p data-renderer-start-pos=\"1763\"> <\/p><p data-renderer-start-pos=\"1763\"><strong>All Pro features plus:<\/strong><\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"2176\">Cleaning, ironing, polishing, repackaging<\/p><\/li><li><p data-renderer-start-pos=\"2236\">Processing of clarification cases<\/p><\/li><li><p data-renderer-start-pos=\"2266\">Clarification tool for quick decisions<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d1cba35 e-con-full e-flex e-con e-child\" data-id=\"d1cba35\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6568930 e-con-full e-flex e-con e-child\" data-id=\"6568930\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-214e899 e-con-full e-flex e-con e-child\" data-id=\"214e899\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-17a6c37 elementor-widget elementor-widget-heading\" data-id=\"17a6c37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return One Scan<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d188cc9 elementor-widget elementor-widget-text-editor\" data-id=\"d188cc9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Local acceptance, subsequent testing<\/strong><\/p><p>Do you just want to accept returns locally and check them yourself later? With One Scan, we record your consignments and clear them through customs using the registration data from your customers&#8217; returns registration. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-18dc1bb e-con-full e-flex e-con e-child\" data-id=\"18dc1bb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ba49c4 elementor-widget elementor-widget-heading\" data-id=\"4ba49c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Individual solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-866a9e2 elementor-widget elementor-widget-text-editor\" data-id=\"866a9e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Suitable for your process<\/strong><\/p><p>None of the parcels fit exactly? Put together your own returns handling system from our service catalog. We tailor processes precisely to your product range and your IT.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fbcdb8e elementor-widget elementor-widget-custombutton\" data-id=\"fbcdb8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/contact-cross-border-shipping-platform\/\"            class=' icon custom-button'>\n              Request a quote                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6c44d6e3 e-flex e-con-boxed e-con e-parent\" data-id=\"6c44d6e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-365f128 e-con-full e-flex e-con e-child\" data-id=\"365f128\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-3b80230 e-con-full e-flex e-con e-child\" data-id=\"3b80230\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af4f547 elementor-widget elementor-widget-heading\" data-id=\"af4f547\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Real-time data via API.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-798941d bigtext elementor-widget elementor-widget-text-editor\" data-id=\"798941d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Keep the overview<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ceeab63 elementor-widget elementor-widget-text-editor\" data-id=\"ceeab63\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>You can see the status, categories and reasons for returns live in the API and dashboard. This speeds up credit notes and reduces your support volume. We usually process returns within 24 hours of receipt.  <\/p><ul><li>Live status, categorization and return reasons in real time<\/li><li>Plug and play connection to store, ERP and BI including webhooks<\/li><li>Clear SLAs and notifications for fast refunds<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11011b4 e-con-full e-flex e-con e-child\" data-id=\"11011b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af20d51 elementor-widget elementor-widget-image\" data-id=\"af20d51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1001\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14306\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade.webp 1001w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade-768x768.webp 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b21d019 e-con-full e-flex e-con e-child\" data-id=\"b21d019\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5a035df e-con-full e-flex e-con e-child\" data-id=\"5a035df\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6001b0d elementor-widget elementor-widget-image\" data-id=\"6001b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14294\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-da4f6de e-con-full e-flex e-con e-child\" data-id=\"da4f6de\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b926efe elementor-widget elementor-widget-heading\" data-id=\"b926efe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Standardised processes.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-876a025 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"876a025\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For maximum efficiency<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f41b4e0 elementor-widget elementor-widget-text-editor\" data-id=\"f41b4e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Clearly defined process steps deliver consistent results. In the set-up, we align the returns handling process with the product range, SLAs and countries and consolidate returns for further processing or return transportation. <\/p><ul><li>Scalable standard processes tailored to your product range<\/li><li>Consolidation of B2C and B2B returns with clear process rules<\/li><li>Flexible customization of processes according to your needs<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-87b622e e-con-full e-flex e-con e-child\" data-id=\"87b622e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-134aa8c e-con-full e-flex e-con e-child\" data-id=\"134aa8c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b015ccc elementor-widget elementor-widget-heading\" data-id=\"b015ccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Detailed preparation.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ba33123 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"ba33123\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For the best returns quality<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03a14e1 elementor-widget elementor-widget-text-editor\" data-id=\"03a14e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We check, sort and refurbish items according to your specifications for the best possible resale quality. We iron, clean, polish and repackage if you wish. <\/p><ul><li>Quality check and sorting according to A B C D criteria<\/li><li>Professional refreshing such as cleaning, ironing, polishing and repackaging<\/li><li>Packaging and labeling standards according to your specifications<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b14be39 e-con-full e-flex e-con e-child\" data-id=\"b14be39\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1e52fe elementor-widget elementor-widget-image\" data-id=\"c1e52fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14292\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a3b367f e-con-full e-flex e-con e-child\" data-id=\"a3b367f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-18496ad e-con-full e-flex e-con e-child\" data-id=\"18496ad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-16ad7b5 elementor-widget elementor-widget-image\" data-id=\"16ad7b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14290\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-355a627 e-con-full e-flex e-con e-child\" data-id=\"355a627\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8b59ad5 elementor-widget elementor-widget-heading\" data-id=\"8b59ad5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clarification case handling.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c69f5e bigtext elementor-widget elementor-widget-text-editor\" data-id=\"4c69f5e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Fast and efficient solution<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e22d0a4 elementor-widget elementor-widget-text-editor\" data-id=\"e22d0a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Photos, status and comments speed up decisions directly in the clarification tool. We implement approved measures in the center and document everything seamlessly. <\/p><ul><li>Clarification workflow with photo evidence, comments and approvals<\/li><li>Defined response times and escalation paths for reliable decisions<\/li><li>Complete history and API feedback for each position<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-290a27b e-con-full e-flex e-con e-child\" data-id=\"290a27b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-cc5e021 e-con-full e-flex e-con e-child\" data-id=\"cc5e021\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27eee98 elementor-widget elementor-widget-heading\" data-id=\"27eee98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">International return shipment.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-074c65d bigtext elementor-widget elementor-widget-text-editor\" data-id=\"074c65d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Customs cleared and automated<\/p><p> <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6bd3169 elementor-widget elementor-widget-text-editor\" data-id=\"6bd3169\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We plan the return to your central warehouse and take care of customs clearance and refunds. Invoicing is in EUR. When trading with Switzerland, we take CHF and local customs regulations into account. This ensures that your returns handling process remains traceable.   <\/p><ul><li>Transport planning including bundling in Eurotainers and ETA tracking<\/li><li>Return customs clearance with refund of duties already paid<\/li><li>Seamless tracking right up to the warehouse with status updates in the API and dashboard<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4420105 e-con-full e-flex e-con e-child\" data-id=\"4420105\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b62f873 elementor-widget elementor-widget-image\" data-id=\"b62f873\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Back-Transport_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14288\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Back-Transport_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Back-Transport_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Back-Transport_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Back-Transport_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-79107fa e-flex e-con-boxed e-con e-parent\" data-id=\"79107fa\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-87529a4 e-con-full e-flex e-con e-child\" data-id=\"87529a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7ee0e85 e-con-full with-shadow e-flex e-con e-child\" data-id=\"7ee0e85\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-e2efff3 e-con-full e-flex e-con e-child\" data-id=\"e2efff3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0c34b74 e-con-full e-flex e-con e-child\" data-id=\"0c34b74\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14ac939 elementor-widget elementor-widget-heading\" data-id=\"14ac939\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Want to receive and process returns locally?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ae7f978 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"ae7f978\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We support you with this<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5cbc04 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"e5cbc04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>You benefit from:<\/strong><\/p><ul><li>More customer-friendly returns processes<\/li><li>Best-in-class returns processing<\/li><li>Real-time overview via interface<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc149a0 e-con-full e-flex e-con e-child\" data-id=\"fc149a0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-54e403b e-con-full e-flex e-con e-child\" data-id=\"54e403b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f7802ce elementor-widget elementor-widget-custombutton\" data-id=\"f7802ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/contact-cross-border-shipping-platform\/\"            class=' icon custom-button'>\n              Request a quote                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8ea430c e-con-full e-flex e-con e-child\" data-id=\"8ea430c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2b217b1 elementor-widget elementor-widget-custombutton\" data-id=\"2b217b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/meetings.hubspot.com\/peter-egger\/connect-call-ms-direct-team\"            class='ghost icon custom-button'>\n              Request a demo                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c25abe6 e-con-full e-flex e-con e-child\" data-id=\"c25abe6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc2133f autoimage elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"dc2133f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1781\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_CTA_16-9_blue_BG.webp\" class=\"attachment-full size-full wp-image-14091\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-16e150f2 fade-light e-flex e-con-boxed e-con e-parent\" data-id=\"16e150f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd26732 elementor-widget elementor-widget-heading\" data-id=\"cd26732\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Success stories of our customers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2dff230 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"2dff230\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These brands already rely on MS Direct&#8217;s returns services<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45dbf40 elementor-widget elementor-widget-customteaserboxes\" data-id=\"45dbf40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"customteaserboxes.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"msd-teaserboxes\">\n                            <a href=\"https:\/\/www.ms-direct.com\/en\/reference\/returns-processing-for-a-swiss-premium-brand\/\" class=\"msd-teaserbox \">\n            <div class=\"msd-teaserbox-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MS-Direct-Referenz-On-Header.png');\"><\/div>\n            <div class=\"msd-teaserbox-content\">\n              <span class=\"msd-teaserbox-title h3 \">On Running<\/span>\n\n                              <span class=\"msd-teaserbox-description\"><p>The premium sports retailer On relies on extensive returns processing for its products to ensure the best resale quality and thus upholds its brand promise.<\/p>\n<\/span>\n              \n                              <span class=\"msd-teaserbox-link\">Read article<\/span>\n                          <\/div>\n          <\/a>\n                            <a href=\"https:\/\/www.ms-direct.com\/en\/reference\/cross-border-switzerland-with-central-returns-for-bergzeit\/\" class=\"msd-teaserbox \">\n            <div class=\"msd-teaserbox-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Referenz_Bergzeit.png');\"><\/div>\n            <div class=\"msd-teaserbox-content\">\n              <span class=\"msd-teaserbox-title h3 \">Mountain time<\/span>\n\n                              <span class=\"msd-teaserbox-description\"><p>The mountain sports retailer Bergzeit has its Swiss returns received locally by MS Direct but processed centrally with all EU returns at MS Direct in southern Germany.  <\/p>\n<\/span>\n              \n                              <span class=\"msd-teaserbox-link\">Read article<\/span>\n                          <\/div>\n          <\/a>\n                            <a href=\"https:\/\/www.ms-direct.com\/en\/reference\/end-to-end-cross-border-delivery-solution-for-arena\/\" class=\"msd-teaserbox \">\n            <div class=\"msd-teaserbox-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Referenz_Arena_Header-1.png');\"><\/div>\n            <div class=\"msd-teaserbox-content\">\n              <span class=\"msd-teaserbox-title h3 \">Arena<\/span>\n\n                              <span class=\"msd-teaserbox-description\"><p>The famous swimwear brand relies on MS Direct's cross-border solution for the Swiss and UK markets, including local returns processing.<\/p>\n<\/span>\n              \n                              <span class=\"msd-teaserbox-link\">Read article<\/span>\n                          <\/div>\n          <\/a>\n              <\/div>  \n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb4f8a4 e-flex e-con-boxed e-con e-child\" data-id=\"cb4f8a4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5acef8 elementor-widget elementor-widget-heading\" data-id=\"c5acef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FAQs on cross-border returns.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33eeaa7 full-width-dropdown elementor-widget elementor-widget-customdropdown\" data-id=\"33eeaa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"customdropdown.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"custom-dropdown\" id=\"cd_5GyJ8rZbrR\">\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>What is the MS Direct returns service?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p>MS Direct has many years of experience with returns and has its own returns centers in Switzerland and the UK. End customers can therefore conveniently send their returns to a domestic address. In our returns centers, returned items are scanned, checked and, if necessary, refreshed. The returns data is transmitted to you in real time so that refunds can be arranged quickly.   <\/p>\n            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>What information does MS Direct need from me in order to process my returns?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p>To enable MS Direct to process returns, we require the following information from our customers:<\/p>\n<ul>\n<li>Deadlines and conditions<br \/>Criteria catalog A-B-C Goods<\/li>\n<li>Packaging requirements<\/li>\n<li>Reimbursement guidelines  <\/li>\n<\/ul>\n            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>Can MS Direct also process returns?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p>Yes, depending on the service package booked, MS Direct also takes care of cleaning, ironing or polishing and repackaging returned items so that they look as good as new. The exact measures are defined when planning the returns process. <\/p>\n            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>Who takes care of clarification cases at MS Direct?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p>MS Direct can also take care of clarification cases on request. In this case, you will be given access to our clarification tool, which we can use to communicate efficiently using photos and short processing times. <\/p>\n            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>How do returns get back to my warehouse?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p>MS Direct delivers returns in an optimized manner by placing processed returns in Eurotainers and sending them back to the central warehouse. We also take care of customs clearance and reimbursement of customs duties paid. <\/p>\n            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>Is there a customer service department that I can contact?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p>Yes, you will be assigned a Customer Success Manager after signing the contract, who will be your central point of contact and support you with all customs and logistics-related questions.<\/p>\n            <\/div>\n          <\/div>\n              <\/div>\n\n    <script>\n      window.addEventListener('load', (e) => {\n        toggelCustomDropdowns('#cd_5GyJ8rZbrR .custom-dropdown-item-title')\n      })\n    <\/script>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-eaa60ac e-flex e-con-boxed e-con e-parent\" data-id=\"eaa60ac\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d2ecda5 elementor-widget elementor-widget-heading\" data-id=\"d2ecda5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You may also be interested in these pages.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33235e1 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"33235e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>More about our cross-border services<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59f35b7 elementor-widget elementor-widget-customteaserlinks\" data-id=\"59f35b7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"customteaserlinks.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"msd-teaser-links\">\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/tariff-classification\/\" \n                                    class=\"msd-teaser-link\" data-index=\"0\"\n          >\n          \n            <div class=\"msd-teaser-link-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Icons_classify_810x540.png');\"><\/div>\n\n            <div class=\"msd-teaser-link-footer\">\n              <span>Classify<\/span>\n              <svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n          <\/a>\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/customs-clearance\/\" \n                                    class=\"msd-teaser-link\" data-index=\"1\"\n          >\n          \n            <div class=\"msd-teaser-link-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Icons_clear_10x540.png');\"><\/div>\n\n            <div class=\"msd-teaser-link-footer\">\n              <span>Clear<\/span>\n              <svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n          <\/a>\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/tax-representation\/\" \n                                    class=\"msd-teaser-link\" data-index=\"2\"\n          >\n          \n            <div class=\"msd-teaser-link-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Icons_tax_810x540.png');\"><\/div>\n\n            <div class=\"msd-teaser-link-footer\">\n              <span>Tax<\/span>\n              <svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n          <\/a>\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/international-shipping\/\" \n                                    class=\"msd-teaser-link\" data-index=\"3\"\n          >\n          \n            <div class=\"msd-teaser-link-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Icons_ship_810x540.png');\"><\/div>\n\n            <div class=\"msd-teaser-link-footer\">\n              <span>Ship<\/span>\n              <svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n          <\/a>\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/logistics-analytics\/\" \n                                    class=\"msd-teaser-link\" data-index=\"4\"\n          >\n          \n            <div 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UK and Norway With MS Direct, you can handle international returns smoothly and offer local return addresses, short processing times and full transparency &#8211; from acceptance to refund. Request a quote Why the returns solution from MS Direct is worthwhile for you. Your reliable partner [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2966,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13710","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>International returns management | MS Direct<\/title>\n<meta name=\"description\" content=\"A modular approach to international returns management: this solution covers all requirements, from low-cost to complex goods processing.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/international-returns\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" 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