{"id":4764,"date":"2023-07-11T15:40:55","date_gmt":"2023-07-11T13:40:55","guid":{"rendered":"https:\/\/msd.jungmut.net\/products\/returns\/"},"modified":"2026-01-14T08:39:58","modified_gmt":"2026-01-14T07:39:58","slug":"returns","status":"publish","type":"page","link":"https:\/\/www.ms-direct.com\/en\/products\/returns\/","title":{"rendered":"Returns"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4764\" class=\"elementor elementor-4764 elementor-4255\">\n\t\t\t\t<div class=\"elementor-element elementor-element-daa0a29 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"daa0a29\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c6f6cb e-flex e-con-boxed e-con e-child\" data-id=\"6c6f6cb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2c9fe73 elementor-widget elementor-widget-shortcode\" data-id=\"2c9fe73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"msd-breadcrumbs\">\n  <a href=\"https:\/\/www.ms-direct.com\/en\/\" class=\"msd-breadcrumb msd-breadcrumb-home\">Home<\/a>\n  <div class=\"msd-breadcrumb-arrow\"><\/div>\n            <p class=\"msd-breadcrumb\">Products<\/p>\n        <div class=\"msd-breadcrumb-arrow\"><\/div>\n    <div class=\"msd-breadcrumb\">Returns<\/div>\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-310bbd7 e-flex e-con-boxed e-con e-parent\" data-id=\"310bbd7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-06ea6b8 e-con-full e-flex e-con e-child\" data-id=\"06ea6b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-630d54a elementor-widget elementor-widget-heading\" data-id=\"630d54a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">E-commerce returns center.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65428a0 elementor-widget elementor-widget-heading\" data-id=\"65428a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Efficient returns logistics for your online store<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9ec5773 elementor-widget__width-initial bigtext elementor-widget elementor-widget-text-editor\" data-id=\"9ec5773\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">With MS Direct&#8217;s e-commerce returns center, your returns are processed within 24 hours. You benefit from efficient processes, meet the SLA of marketplaces, can reduce costs and increase customer satisfaction with fast refunds. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1b2b65 elementor-widget elementor-widget-custombutton\" data-id=\"d1b2b65\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/www.ms-direct.com\/en\/resources\/contact-support\/\"            class=' icon custom-button'>\n              Request a quote                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-10e316b e-con-full e-flex e-con e-child\" data-id=\"10e316b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10c5b5a elementor-widget elementor-widget-image\" data-id=\"10c5b5a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"5625\" height=\"5625\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren.png\" class=\"attachment-full size-full wp-image-2885\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren.png 5625w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren-300x300.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren-1024x1024.png 1024w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren-150x150.png 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren-768x768.png 768w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren-1536x1536.png 1536w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Retouren-2048x2048.png 2048w\" sizes=\"(max-width: 5625px) 100vw, 5625px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffb229f  arrow_trigger_start e-flex e-con-boxed e-con e-parent\" data-id=\"ffb229f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3481eda elementor-widget elementor-widget-heading\" data-id=\"3481eda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your returns center in Switzerland, Germany and the UK.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-472bc51 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"472bc51\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Local processing for the best possible customer experience<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-344df88 e-con-full e-flex e-con e-child\" data-id=\"344df88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-42cf7c6 e-con-full with-shadow e-flex e-con e-child\" data-id=\"42cf7c6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ebd34a elementor-widget elementor-widget-heading\" data-id=\"0ebd34a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Customisable processes<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d311678 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"d311678\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Our standardised, clearly structured processes speed up the entire returns handling process. We tailor processes precisely to your product range, your SLAs and your company-specific requirements. This enables you to achieve consistently high processing quality and reduce internal coordination effort.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-853b1cb e-con-full with-shadow e-flex e-con e-child\" data-id=\"853b1cb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0aa9aa7 elementor-widget elementor-widget-heading\" data-id=\"0aa9aa7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Peak-safe &amp; scalable<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f759a4 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"9f759a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Proven processes, automated data collection and AI-supported personnel planning ensure stable processes &#8211; even at peak times. You reliably comply with marketplace requirements and ensure that your customers receive refunds promptly. Whether seasonal campaigns, sale phases or international expansion: your returns logistics remain predictable.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6f1ef7f e-con-full with-shadow e-flex e-con e-child\" data-id=\"6f1ef7f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-529f874 elementor-widget elementor-widget-heading\" data-id=\"529f874\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Immediate resale<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-56a6513 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"56a6513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">We return flawless goods for sale within 48 hours. This accelerates your store&#8217;s cash flow and improves the customer experience because refunds are processed more quickly. Your range remains available and returns cause fewer storage and opportunity costs.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b0d89d9  fade-light e-flex e-con-boxed e-con e-parent\" data-id=\"b0d89d9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d46dc73 elementor-widget elementor-widget-heading\" data-id=\"d46dc73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Returns logistics for online stores<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f434a12 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"f434a12\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Our service packages for returns processing<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1101b66 e-con-full e-flex e-con e-child\" data-id=\"1101b66\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-07436dc e-con-full with-shadow e-flex e-con e-child\" data-id=\"07436dc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6ee294f elementor-widget elementor-widget-image\" data-id=\"6ee294f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon.png\" class=\"attachment-full size-full wp-image-14022\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon.png 320w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon-300x300.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_light-Icon-150x150.png 150w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30906cb elementor-widget elementor-widget-heading\" data-id=\"30906cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Light<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7e75a24 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"7e75a24\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Content check &amp; capture<\/strong><\/p><p data-pm-slice=\"1 1 []\">Returns Light is your solution if you want to have returns checked simply and efficiently. We check completeness and quantities, record each item cleanly and put flawless goods back into storage immediately. <\/p><p data-pm-slice=\"1 1 []\"> <\/p><p data-renderer-start-pos=\"865\"><strong>Your light package:<\/strong><\/p><ul class=\"ak-ul\" data-indent-level=\"1\"><li><p data-renderer-start-pos=\"1070\">Goods receipt &amp; registration<\/p><\/li><li><p data-renderer-start-pos=\"1102\">Quantitative testing<\/p><\/li><li><p data-renderer-start-pos=\"1157\">Restocking in the fulfillment warehouse<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-789f6e6 e-con-full with-shadow e-flex e-con e-child\" data-id=\"789f6e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d64201a elementor-widget elementor-widget-image\" data-id=\"d64201a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"320\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon.png\" class=\"attachment-full size-full wp-image-14018\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon.png 320w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon-300x300.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Pro-Icon-150x150.png 150w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a01a941 elementor-widget elementor-widget-heading\" data-id=\"a01a941\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Pro<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cc6f07 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"4cc6f07\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Quality check &amp; sorting<\/strong><\/p><p data-pm-slice=\"1 1 []\">Returns Pro is suitable for stores that want to precisely define quality, condition and classification. We check every return shipment according to your specifications and reliably sort out clarification cases. <\/p><p data-pm-slice=\"1 1 []\"> <\/p><p data-renderer-start-pos=\"1259\"><strong>All Light Features plus:<\/strong><\/p><ul data-pm-slice=\"3 3 []\"><li><p>Detailed quality check<\/p><\/li><li><p>Sorting according to A, B, C or D goods<\/p><\/li><li><p>Automatic sorting of clarified waste<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-736a7b3 e-con-full with-shadow e-flex e-con e-child\" data-id=\"736a7b3\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27860c3 elementor-widget elementor-widget-image\" data-id=\"27860c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"256\" height=\"256\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Refurbish-Icon-2.png\" class=\"attachment-full size-full wp-image-14035\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Refurbish-Icon-2.png 256w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CBX_Retouren_Refurbish-Icon-2-150x150.png 150w\" sizes=\"(max-width: 256px) 100vw, 256px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fc70715 elementor-widget elementor-widget-heading\" data-id=\"fc70715\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Return Refurbish<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7bd0434 msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"7bd0434\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Comprehensive preparation<\/strong><\/p><p data-pm-slice=\"1 1 []\">With Return Refurbish, you prepare returned items for the best possible resale. We clean, polish, iron and repackage &#8211; exactly according to your specifications. We resolve any issues directly during the process.  <\/p><p data-pm-slice=\"1 1 []\"> <\/p><p data-renderer-start-pos=\"1763\"><strong>All Pro features plus:<\/strong><\/p><ul data-pm-slice=\"3 3 []\"><li><p>Professional reconditioning (cleaning, ironing, polishing, repackaging)<\/p><\/li><li><p>Processing and documentation of clarification cases<\/p><\/li><li><p>Clarification tool for quick approvals<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4905319 e-con-full e-flex e-con e-child\" data-id=\"4905319\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-944c374 e-con-full e-flex e-con e-child\" data-id=\"944c374\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-5679283 e-con-full e-flex e-con e-child\" data-id=\"5679283\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-248f00d elementor-widget elementor-widget-heading\" data-id=\"248f00d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Individual solution<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05d672e elementor-widget elementor-widget-text-editor\" data-id=\"05d672e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Suitable for your process<\/strong><\/p><p data-pm-slice=\"1 1 []\">If you have different or particularly complex requirements, you can put together a modular returns process from our service catalog. We tailor processes, data structures and interfaces precisely to your product range and IT landscape. Ideal for scaling e-commerce models with local and international markets.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-777b52a elementor-widget elementor-widget-custombutton\" data-id=\"777b52a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/www.ms-direct.com\/en\/resources\/contact-support\/\"            class=' icon custom-button'>\n              Request a quote                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2bc3dc1 e-flex e-con-boxed e-con e-parent\" data-id=\"2bc3dc1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8448e1f e-con-full e-flex e-con e-child\" data-id=\"8448e1f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6463ab9 e-con-full e-flex e-con e-child\" data-id=\"6463ab9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0daab5d elementor-widget elementor-widget-heading\" data-id=\"0daab5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Overview with real-time data.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ebd8f bigtext elementor-widget elementor-widget-text-editor\" data-id=\"14ebd8f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>API for full transparency at every step<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f8ec64 elementor-widget elementor-widget-text-editor\" data-id=\"3f8ec64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">You can see the status, categories and reasons for returns in real time via our API or your dashboard. Transparent data speeds up refunds, reduces support volumes and enables automated decisions. We usually process returns within 24 hours of receipt.<\/p><ul><li><p>Live status, categorisation and return reasons in real time<\/p><\/li><li><p>Plug-and-play connection to store, ERP and WMS<\/p><\/li><li><p>Clear SLAs and automatic notifications<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fcd19a1 e-con-full e-flex e-con e-child\" data-id=\"fcd19a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d7f0186 elementor-widget elementor-widget-image\" data-id=\"d7f0186\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1001\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14306\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade.webp 1001w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Integrate_Feature_Interfaces_1-1_blue-fade-768x768.webp 768w\" sizes=\"(max-width: 1001px) 100vw, 1001px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ad1846 e-con-full e-flex e-con e-child\" data-id=\"1ad1846\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-4759cf1 e-con-full e-flex e-con e-child\" data-id=\"4759cf1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e9252c elementor-widget elementor-widget-image\" data-id=\"3e9252c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14294\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Standard-processes_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-afec27a e-con-full e-flex e-con e-child\" data-id=\"afec27a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f38f75 elementor-widget elementor-widget-heading\" data-id=\"3f38f75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maximum process efficiency.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cd7ef1 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"1cd7ef1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Standardised &amp; flexibly adaptable<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1893a47 elementor-widget elementor-widget-text-editor\" data-id=\"1893a47\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">Clearly defined process steps ensure consistent results and reliable throughput times. In the set-up, we configure your entire returns process so that it precisely matches your product range, your SLAs and your target markets (CH, DE, UK). We consolidate B2B and B2C returns for efficient further processing or return transportation.  <\/p><ul><li><p>Scalable standard processes<\/p><\/li><li><p>Consolidation of B2C and B2B returns<\/p><\/li><li><p>Flexible adaptation to product range and business requirements<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9e69b53 e-con-full e-flex e-con e-child\" data-id=\"9e69b53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-05bcf30 e-con-full e-flex e-con e-child\" data-id=\"05bcf30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d0b2fe9 elementor-widget elementor-widget-heading\" data-id=\"d0b2fe9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Premium Refurbishment.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eecb247 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"eecb247\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>For the best resale quality<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45336ef elementor-widget elementor-widget-text-editor\" data-id=\"45336ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">We check, sort and refurbish items so that they can be sold again quickly and profitably. You define the reconditioning standards &#8211; we implement them reliably. <\/p><ul><li><p>Quality check and sorting according to A\/B\/C\/D<\/p><\/li><li><p>Professional cleaning, ironing, polishing, repackaging<\/p><\/li><li><p>Packaging and label standards according to your specifications<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b0301e e-con-full e-flex e-con e-child\" data-id=\"5b0301e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f00773d elementor-widget elementor-widget-image\" data-id=\"f00773d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14292\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_Refurbishment_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-826ca45 e-con-full e-flex e-con e-child\" data-id=\"826ca45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0a948cf e-con-full e-flex e-con e-child\" data-id=\"0a948cf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43136b9 elementor-widget elementor-widget-image\" data-id=\"43136b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade.webp\" class=\"attachment-full size-full wp-image-14290\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade.webp 1000w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade-300x300.webp 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade-150x150.webp 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_Feature_clarification_1-1_blue-fade-768x769.webp 768w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1be6a6a e-con-full e-flex e-con e-child\" data-id=\"1be6a6a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5b5c840 elementor-widget elementor-widget-heading\" data-id=\"5b5c840\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Clarification case handling.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-50e6a82 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"50e6a82\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Solve clarification cases simply and transparently<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-665288d elementor-widget elementor-widget-text-editor\" data-id=\"665288d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">Our clarification tool makes decisions easier and significantly faster. Photos, status and comments are available centrally. You approve measures, we implement them immediately and log every step for maximum traceability.  <\/p><ul><li><p>Photo evidence, comments and approvals in the workflow<\/p><\/li><li><p>Defined response times and escalation paths<\/p><\/li><li><p>Complete history and API feedback<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-85a0cf6 e-con-full e-flex e-con e-child\" data-id=\"85a0cf6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-63cfa30 e-con-full e-flex e-con e-child\" data-id=\"63cfa30\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8ab218d elementor-widget elementor-widget-heading\" data-id=\"8ab218d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Storage ready for sale.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0dd14fc bigtext elementor-widget elementor-widget-text-editor\" data-id=\"0dd14fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Ready for resale<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e77a52c elementor-widget elementor-widget-text-editor\" data-id=\"e77a52c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 3 []\">We store flawless items in our fulfillment warehouse ready for immediate shipment. High-quality second-cycle goods can also be sold via Archive Resale and processed directly via MS Direct. We recycle or dispose of unsaleable products according to your specifications.  <\/p><ul><li><p>Immediate storage for the fastest possible resale<\/p><\/li><li><p>Order processing for Archive Resale<\/p><\/li><li><p>Recycling or destruction according to defined standards<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2373fd9 e-con-full e-flex e-con e-child\" data-id=\"2373fd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f9f369 elementor-widget elementor-widget-image\" data-id=\"8f9f369\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1080\" height=\"1080\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Illu_Lagerung.png\" class=\"attachment-full size-full wp-image-9860\" alt=\"\" srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Illu_Lagerung.png 1080w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Illu_Lagerung-300x300.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Illu_Lagerung-1024x1024.png 1024w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Illu_Lagerung-150x150.png 150w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_Illu_Lagerung-768x768.png 768w\" sizes=\"(max-width: 1080px) 100vw, 1080px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b808f6c e-flex e-con-boxed e-con e-parent\" data-id=\"b808f6c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ed727c0 e-con-full e-flex e-con e-child\" data-id=\"ed727c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7c472e5 e-con-full with-shadow e-flex e-con e-child\" data-id=\"7c472e5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-3b25795 e-con-full e-flex e-con e-child\" data-id=\"3b25795\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7301586 e-con-full e-flex e-con e-child\" data-id=\"7301586\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbbfede elementor-widget elementor-widget-heading\" data-id=\"bbbfede\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Efficient returns logistics for your store?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2519d7d bigtext elementor-widget elementor-widget-text-editor\" data-id=\"2519d7d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We make it possible<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e8a6f8e msd-checklist center elementor-widget elementor-widget-text-editor\" data-id=\"e8a6f8e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>You benefit from:<\/strong><\/p><ul data-pm-slice=\"3 3 []\"><li><p>Best-in-class returns processing<\/p><\/li><li><p>Immediate storage &amp; resale<\/p><\/li><li><p>Real-time overview of all steps<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-25c829d e-con-full e-flex e-con e-child\" data-id=\"25c829d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0dd53f8 e-con-full e-flex e-con e-child\" data-id=\"0dd53f8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73445ab elementor-widget elementor-widget-custombutton\" data-id=\"73445ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"custombutton.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class='custom-button-holder'>\n                  <a\n            href=\"https:\/\/www.ms-direct.com\/en\/resources\/contact-support\/\"            class=' icon custom-button'>\n              Request a quote                              <?xml version=\"1.0\" encoding=\"UTF-8\"?>\n<svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <defs>\n    <style>\n      .d {\n        fill: #e9f4f7;\n      }\n    <\/style>\n  <\/defs>\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path class=\"d\" d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>                        <\/a>\n                \n              <\/div>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4a6a6ec e-con-full e-flex e-con e-child\" data-id=\"4a6a6ec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-68f2ddd autoimage elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"68f2ddd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1781\" height=\"1001\" src=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/MSD_CrossborderX_Return_CTA_16-9_blue_BG.webp\" class=\"attachment-full size-full wp-image-14091\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8c908db fade-light e-flex e-con-boxed e-con e-parent\" data-id=\"8c908db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f8d61dd elementor-widget elementor-widget-heading\" data-id=\"f8d61dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why is good returns management important?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9dc4f9d bigtext elementor-widget elementor-widget-text-editor\" data-id=\"9dc4f9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A few advantages of our returns solution for you<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0e2076 msd-checklist split-2 big elementor-widget elementor-widget-text-editor\" data-id=\"d0e2076\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>Improve your customer experience with customer-friendly returns processes.<\/li><li>Gain new and returning customers.<\/li><li>Increase your competitiveness and differentiate yourself from the competition.<\/li><li>Well thought-out returns processes are cost-efficient and can increase your profits.<\/li><li>Benefit from returns data and further optimise your product range and your store in a targeted manner.<\/li><li>Fulfill strict SLAs of online marketplaces with MS Direct and open up new sales channels.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f113e24 fade-light e-flex e-con-boxed e-con e-parent\" data-id=\"f113e24\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-de6c2b4 elementor-widget elementor-widget-heading\" data-id=\"de6c2b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Success stories of our customers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-24a7801 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"24a7801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Leading stores rely on the returns solution from MS Direct<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-256d6db elementor-widget elementor-widget-customteaserboxes\" data-id=\"256d6db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"customteaserboxes.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"msd-teaserboxes\">\n                            <a href=\"https:\/\/www.ms-direct.com\/en\/reference\/returns-processing-for-a-swiss-premium-brand\/\" class=\"msd-teaserbox \">\n            <div class=\"msd-teaserbox-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MS-Direct-Referenz-On-Header.png');\"><\/div>\n            <div class=\"msd-teaserbox-content\">\n              <span class=\"msd-teaserbox-title h3 \">On<\/span>\n\n                              <span class=\"msd-teaserbox-description\"><p>Discover how the premium sports brand On achieves the best possible resale quality with a well-designed returns process, thereby delivering on its brand promise.<\/p><\/span>\n              \n                              <span class=\"msd-teaserbox-link\">Read article<\/span>\n                          <\/div>\n          <\/a>\n                            <a href=\"https:\/\/www.ms-direct.com\/en\/reference\/local-fulfillment-with-returns-processing-in-switzerland\/\" class=\"msd-teaserbox \">\n            <div class=\"msd-teaserbox-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/18.png');\"><\/div>\n            <div class=\"msd-teaserbox-content\">\n              <span class=\"msd-teaserbox-title h3 \">Julie & Grace<\/span>\n\n                              <span class=\"msd-teaserbox-description\"><p>Discover how online jewellery retailer Julie &amp; Grace successfully conquered the Swiss market with MS Direct and benefited from secure storage facilities.<\/p><\/span>\n              \n                              <span class=\"msd-teaserbox-link\">Read article<\/span>\n                          <\/div>\n          <\/a>\n                            <a href=\"https:\/\/www.ms-direct.com\/en\/reference\/startup-fulfillment\/\" class=\"msd-teaserbox \">\n            <div class=\"msd-teaserbox-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/WordPress-Bildvorlage-Artikel-169.png');\"><\/div>\n            <div class=\"msd-teaserbox-content\">\n              <span class=\"msd-teaserbox-title h3 \">Meistermesser<\/span>\n\n                              <span class=\"msd-teaserbox-description\"><p>Discover how the start-up online shop Meistermesser scaled its business with MS Direct and became the most popular destination for knife products in the Swiss online world.<\/p><\/span>\n              \n                              <span class=\"msd-teaserbox-link\">Read article<\/span>\n                          <\/div>\n          <\/a>\n              <\/div>  \n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ce3e8a5 e-flex e-con-boxed e-con e-parent\" data-id=\"ce3e8a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd147af elementor-widget elementor-widget-heading\" data-id=\"cd147af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Frequently asked questions.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c9c74d full-width-dropdown elementor-widget elementor-widget-customdropdown\" data-id=\"6c9c74d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"customdropdown.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"custom-dropdown\" id=\"cd_dL3eJS6tjI\">\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>What is a returns centre?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p data-pm-slice=\"1 1 []\">A returns centre is a specialised location where returns are centrally received, checked, classified and processed. There, the quality, completeness, condition and possible clarification cases are documented and a decision is made as to whether items are to be restocked, reconditioned or discarded.<\/p>            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>How does professional returns logistics work?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p data-pm-slice=\"1 1 []\">Returns logistics encompasses the acceptance, inspection, categorisation and restocking or reconditioning of returned items. A structured returns centre operates according to clearly defined process steps that are synchronised with your system via APIs, allowing you to view the status and reasons at any time.<\/p>            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>When does an external returns centre become worthwhile?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p data-pm-slice=\"1 1 []\">An external returns centre becomes worthwhile as soon as returns overload internal teams, seasonal peaks become unpredictable or you grow internationally (e.g. Switzerland, UK). External specialists reduce handling costs, speed up refunds and increase customer satisfaction.<\/p>            <\/div>\n          <\/div>\n                  <div class=\"custom-dropdown-item \">\n            <div class=\"custom-dropdown-item-title\">\n              <h2>How quickly are returns processed?<\/h2>\n              <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 75.74 43.28\">\n                <path d=\"m34.04,41.7c2.11,2.11,5.54,2.11,7.66,0L74.14,9.25c2.12-2.11,2.13-5.54.02-7.66-2.11-2.12-5.54-2.13-7.66-.02,0,0-.01.01-.02.02l-28.62,28.62L9.23,1.64C7.12-.47,3.69-.46,1.58,1.66c-2.1,2.11-2.1,5.53,0,7.64l32.44,32.44.02-.05Z\"\/>\n              <\/svg>\n            <\/div>\n\n            <div class=\"custom-dropdown-item-content\" style=\"display: none;\">\n              <p data-pm-slice=\"1 1 []\">We usually process returns within 24 hours of receiving the goods. We put items in perfect condition back on sale within 48 hours \u2013 so refunds are made faster and your cash flow remains stable.<\/p>            <\/div>\n          <\/div>\n              <\/div>\n\n    <script>\n      window.addEventListener('load', (e) => {\n        toggelCustomDropdowns('#cd_dL3eJS6tjI .custom-dropdown-item-title')\n      })\n    <\/script>\n    \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aefcdb2 e-flex e-con-boxed e-con e-parent\" data-id=\"aefcdb2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8a7d4a7 elementor-widget elementor-widget-heading\" data-id=\"8a7d4a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">You may also be interested in these topics.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e94ddf9 bigtext elementor-widget elementor-widget-text-editor\" data-id=\"e94ddf9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>More about our products and services<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c55a994 elementor-widget elementor-widget-customteaserlinks\" data-id=\"c55a994\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"customteaserlinks.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t      <div class=\"msd-teaser-links\">\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/fullfillment\/\" \n                                    class=\"msd-teaser-link\" data-index=\"0\"\n          >\n          \n            <div class=\"msd-teaser-link-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/MS-Direct-Fulfillment-1024x1024.png');\"><\/div>\n\n            <div class=\"msd-teaser-link-footer\">\n              <span>Fulfillment<\/span>\n              <svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n          <\/a>\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/cross-border\/\" \n                                    class=\"msd-teaser-link\" data-index=\"1\"\n          >\n          \n            <div class=\"msd-teaser-link-image\" style=\"background-image: url('https:\/\/www.ms-direct.com\/wp-content\/uploads\/2023\/06\/MS-Direct-Cross-border-1024x1024.png');\"><\/div>\n\n            <div class=\"msd-teaser-link-footer\">\n              <span>Cross-border E-Commerce<\/span>\n              <svg id=\"b\" data-name=\"Ebene 2\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 37.77 21.63\">\n  <g id=\"c\" data-name=\"Ebene 2\">\n    <path d=\"m2.17,12.98h28.2l-4.95,4.95c-.85.85-.85,2.22,0,3.06.42.42.98.63,1.53.63s1.11-.21,1.53-.63l8.65-8.65c.41-.41.63-.96.63-1.53s-.23-1.13-.63-1.53L28.48.63c-.85-.85-2.22-.85-3.06,0s-.85,2.22,0,3.06l4.95,4.95H2.17c-1.2,0-2.17.97-2.17,2.17s.97,2.17,2.17,2.17Z\"\/>\n  <\/g>\n<\/svg>            <\/div>\n          <\/a>\n                            <a \n            href=\"https:\/\/www.ms-direct.com\/en\/products\/digital-solutions\/\" \n                             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Efficient returns logistics for your online store With MS Direct&#8217;s e-commerce returns center, your returns are processed within 24 hours. You benefit from efficient processes, meet the SLA of marketplaces, can reduce costs and increase customer satisfaction with fast refunds. Request a quote Your returns center in Switzerland, Germany and the UK. [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2963,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4764","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>E-Commerce Returns | MS Direct<\/title>\n<meta name=\"description\" content=\"Optimize your returns process with returns processing from MS Direct. 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