{"id":6140,"date":"2023-08-03T15:04:15","date_gmt":"2023-08-03T13:04:15","guid":{"rendered":"https:\/\/msd.jungmut.net\/?page_id=6140"},"modified":"2025-04-23T14:45:57","modified_gmt":"2025-04-23T12:45:57","slug":"registration-post-purchase-experience-study","status":"publish","type":"page","link":"https:\/\/www.ms-direct.com\/en\/resources\/registration-post-purchase-experience-study\/","title":{"rendered":"Registration Post Purchase Experience Study"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6140\" class=\"elementor elementor-6140 elementor-6139\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1858ac4 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"1858ac4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-6c7b4f32 e-flex e-con-boxed e-con e-child\" data-id=\"6c7b4f32\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-26f0289b elementor-widget elementor-widget-shortcode\" data-id=\"26f0289b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\n<div class=\"msd-breadcrumbs\">\n  <a href=\"https:\/\/www.ms-direct.com\/en\/\" class=\"msd-breadcrumb msd-breadcrumb-home\">Home<\/a>\n  <div class=\"msd-breadcrumb-arrow\"><\/div>\n            <p class=\"msd-breadcrumb\">Resources<\/p>\n        <div class=\"msd-breadcrumb-arrow\"><\/div>\n    <div class=\"msd-breadcrumb\">Registration Post Purchase Experience Study<\/div>\n<\/div><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-baa8f88 e-flex e-con-boxed e-con e-parent\" data-id=\"baa8f88\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8500483 e-con-full e-flex e-con e-child\" data-id=\"8500483\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38f2a00 elementor-widget elementor-widget-heading\" data-id=\"38f2a00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Post Purchase <br>Experience Study<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-04f04f7 elementor-widget elementor-widget-heading\" data-id=\"04f04f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">E-Commerce best practices in Switzerland<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9026115 elementor-widget__width-initial bigtext elementor-widget elementor-widget-text-editor\" data-id=\"9026115\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Together with e-commerce expert Prof. Dr. Darius Zumstein from the FHNW School of Business, we have once again carried out a mystery online shopping survey at over 42 well-known shops in Switzerland with a focus on fashion and beauty.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ffaa801 elementor-widget elementor-widget-spacer\" data-id=\"ffaa801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9c4a6c elementor-widget elementor-widget-heading\" data-id=\"e9c4a6c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your benefits:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5c9d84 elementor-widget elementor-widget-text-editor\" data-id=\"e5c9d84\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The results provide you with information on how you can enter the local markets and optimize your customer experience.<\/p><ul><li><p>What is the customer experience like?<\/p><\/li><li><p>How long does delivery take?<\/p><\/li><li><p>Who bears the shipping and return costs?<\/p><\/li><li><p>How easy is the returns process?<\/p><\/li><li><p>What best practices can be identified?<\/p><\/li><\/ul><div><strong>Bonus: Swiss online retailers give exclusive tips<\/strong><\/div><div>\u00a0<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ffe5b17 e-con-full e-flex e-con e-child\" data-id=\"ffe5b17\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f55bf8c elementor-widget elementor-widget-html\" data-id=\"f55bf8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script charset=\"utf-8\" type=\"text\/javascript\" 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srcset=\"https:\/\/www.ms-direct.com\/wp-content\/uploads\/PPE_Studie_2024_Mock_up_EN-1024x724.png 1024w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/PPE_Studie_2024_Mock_up_EN-300x212.png 300w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/PPE_Studie_2024_Mock_up_EN-768x543.png 768w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/PPE_Studie_2024_Mock_up_EN-1536x1086.png 1536w, https:\/\/www.ms-direct.com\/wp-content\/uploads\/PPE_Studie_2024_Mock_up_EN.png 2000w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Post Purchase Experience Study E-Commerce best practices in Switzerland Together with e-commerce expert Prof. Dr. Darius Zumstein from the FHNW School of Business, we have once again carried out a mystery online shopping survey at over 42 well-known shops in Switzerland with a focus on fashion and beauty. Your benefits: The results provide you with [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":2988,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-6140","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Registration Post Purchase Experience Study | MS Direct<\/title>\n<meta name=\"description\" content=\"The study provides you with information on how you can work the local markets and optimise your customer experience.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ms-direct.com\/en\/resources\/registration-post-purchase-experience-study\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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