E-commerce logistics for your PrestaShop.
MS Direct handles PrestaShop fulfillment for your store: warehousing, picking and packing, shipping, and returns—all from a single source. We’ll work with you to develop the integration, tailored to your PrestaShop version and setup. Our in-house development team handles the implementation—you won’t need an external agency.
Custom interface developed by our team of developers
Your PrestaShop store will remain the central platform. Together, we’ll review which version of PrestaShop you’re using and which systems are integrated with it, and then develop the appropriate integration based on that information. Once we’ve clarified these details, we’ll set the timeline together.
System-Guided Putaway
You deliver your items, and we take care of the rest. Every delivery is quality-checked, matched to the order, and automatically assigned to the correct storage location within 48 hours. We record any shortages on-site so your inventory is accurate from the start.
Deadline at 4:00 p.m.
Orders from Shopify are automatically sent to us. We pick, pack, and hand the shipment over to the appropriate carrier. If an order is received by 4:00 p.m., the package is shipped the same day; a late cutoff of 8:00 p.m. is possible depending on the setup.
For PrestaShop, MS Direct custom-develops the interface specifically for your version of PrestaShop. Our in-house development team handles the implementation in close collaboration with you.
During our first meeting, we’ll determine which version of PrestaShop you’re using, your existing modules, and the systems connected to your store. This will help us figure out what the integration will look like and how long it will take.
Your product data and every incoming order are transferred from PrestaShop to our system and automatically integrated into our inventory and shipping processes.
By default, we send three types of data back to PrestaShop: current inventory levels, the shipping status of each order, and the tracking number.
The interface retrieves data at regular intervals and sends back updates. If your setup allows it, we’ll set up a webhook instead.
In addition to the standard features, additional data fields can be transferred. Our in-house development team will work with you to implement this, rather than limiting you to a fixed set of features.
Your inventory, shipping, and tracking data are available in two places: directly in PrestaShop via the interface, and in the MS Direct Power BI dashboard for in-depth analysis.
You continue to manage your product data in PrestaShop. The interface imports all active products and variants and adds them to our inventory system so that each item is uniquely assigned.
Your available inventory levels are continuously updated in PrestaShop. In the dashboard, you can analyze inventory trends over longer periods of time.
Every order is sent to MS Direct and integrated into our processes. The shipping status is updated back in your store, and you can track quantities and turnaround times over time in the dashboard.
For each shipment, you’ll receive the Track & Trace number directly in PrestaShop. This reduces the number of inquiries your customer service team receives because your customers can see the status themselves.
Calculate the price for your PrestaShop setup
Our fulfillment centers use AutoStore, AI-driven picking robots, and custom-fit packaging. Automated processes reduce sources of error and keep turnaround times consistent, even during peak volumes.
MS Direct has been processing orders since 1978 and currently serves over 250 customers, including brands such as On, Bergzeit, and namuk. Each year, we process more than 55 million items and over 20 million returns.
You store your merchandise where your markets are. MS Direct operates fulfillment locations in Arbon and Oftringen, as well as the fulfillment center in Kaufbeuren. One connection, two countries, no additional interfaces.
MS Direct handles your PrestaShop fulfillment—from order placement to returns. The solution is flexible and easily scales with your store. Here’s what sets us apart:
PrestaShop Fulfillment means that an external logistics provider handles the entire order fulfillment process for your PrestaShop store. MS Direct stores your inventory, picks and packs each order, ships it, and processes returns. Your orders are automatically transferred from PrestaShop to MS Direct, while you retain control of the store and the customer relationship.
Yes. For PrestaShop, MS Direct develops a custom interface because PrestaShop installations vary greatly in terms of version, modules, and integrated systems. Our in-house development team handles the implementation. During our initial consultation, we’ll assess your setup and use that information to determine the process and timeline.
The timeline depends on your version of PrestaShop and your system environment and will be determined jointly after the technical details have been clarified. Unlike Shopify and WooCommerce, where a go-live is possible within 10 days, there is no standard timeframe for PrestaShop.
You can send product data and orders from PrestaShop to MS Direct. Stock levels, shipping status, and tracking numbers are then sent back to your store. The synchronization runs at regular intervals and, depending on your setup, can also be triggered via webhook. Additional data fields can be added.
No. MS Direct has its own development team that sets up the interface with your PrestaShop store and maintains it during operation. On your end, we need access to your store and a point of contact for technical questions.
MS Direct starts at 250 orders per month. Once you reach this volume, warehousing, packaging, and shipping usually take up so much time that outsourcing is more cost-effective than handling it in-house. There’s plenty of room to grow: Our largest customer processes over 250,000 orders per month through us, including seasonal peaks like Black Friday and Christmas.
You can store your inventory in Switzerland or Germany. In Switzerland, MS Direct operates fulfillment centers in Arbon and Oftringen; in Germany, it operates a fulfillment center in Kaufbeuren. You can ship both domestically and internationally from either country.
The standard cutoff time is 4:00 p.m. Orders received in PrestaShop by that time will ship the same day. A late cutoff time of 8:00 p.m. is possible, depending on the setup.
MS Direct accepts returns, inspects the items, and assesses their condition. Returns are processed within 24 hours so you can quickly issue refunds to your customers. Resalable merchandise is restocked within 48 hours and becomes available for order again.
Pricing depends on your product range, inventory needs, order volume, and shipping requirements, so there is no flat rate. Enter your details into the fulfillment calculator to receive a non-binding price estimate. The cost of a custom integration will be discussed separately.
„For over 18 years, I've been helping online stores outsource their fulfillment. I'd be happy to show you what the setup would look like for your store—free of charge and with no obligation. “
Peter Egger
VP Growth
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