Scalable e-commerce fulfillment in Switzerland
With the Swiss fulfillment solutions from MS Direct, you can store, ship and process returns quickly and efficiently in Switzerland. By using the latest technologies and robotics, you benefit from automated processes and best-in-class fulfillment.
For successful e-commerce in Switzerland
Our fulfillment processes are automated in all the right places. Modern warehouse technology, intelligent systems and seamless IT integration ensure high quality, stable throughput times and predictable costs – even when volumes fluctuate greatly.
You benefit from cost-effective, tried-and-tested standard processes that we adapt specifically to your product range. Whether special packaging, set formation or special storage locations – your fulfillment remains flexible and scalable.
A personal Customer Success Manager knows your setup, accompanies you in your day-to-day business and actively supports you in your growth. Short paths, clear responsibility and a direct line make all the difference.
Scalable and smart
Storage in e-commerce fulfillment means availability, security and scalability. MS Direct operates several fulfillment locations in Switzerland and offers you flexible storage concepts for different product types.
Fast, brand-compliant and scalable
Pick & Pack includes picking, assembling and packing your orders. Our automated processes ensure speed and quality – even with high order volumes.
Reliable, affordable and worldwide
Fast and secure shipping is crucial for the customer experience in Swiss e-commerce. We optimize every shipment based on data and automatically select the right carrier.
Fast processing, digitally documented
Returns processing is a key cost and quality factor in e-commerce. MS Direct processes returns quickly, transparently and in a structured manner.
Our operating locations
St. Gallen (SG)
Arbon (TG)
Oftringen (AG)
St. Gallen (SG)
The St. Gallen site specializes in returns processing for Switzerland and has its own clarification department.
~ 10,000 m² logistics area
Arbon (TG)
The fulfillment site in Arbon works with AutoStore, pick robots and intelligent conveyor technology. The location on Lake Constance enables high order volumes of up to 30,000 orders per day to be processed.
~ 18,400 m² logistics space
Oftringen (AG)
The logistics center in Oftringen is located directly on the freeway and close to a mail distribution center. This enables particularly late cut-off times.
~ 10,000 m² logistics area
How you and your customers benefit
We take care of the work – you stay in control.
Your advantages:
We are already strong in these sectors
We support fashion and shoe brands with fast throughput times, high picking accuracy and flexible returns processes.
We store multimedia and IT products in separate hazardous goods storage areas for maximum security.
Home & Living providers benefit from customized packing and delivery processes for different product sizes and weights on request.
On request, we store Health & Beauty articles according to batch or best-before date and ship them on a first-in-first-out or first-expired-first-out basis.
On request, we store watch and jewelry items in fenced and video-monitored storage areas for maximum security.
We cover universal product ranges with flexible fulfillment structures that efficiently process a wide variety of product types.
Toys and baby products benefit from our versatile, scalable storage processes and reliable pick and pack processes.
On request, we store pet supplies items according to batch or best-before date and ship them on a first-in-first-out or first-expired-first-out basis.
With our shipping partners, your shipments will reach their destination within a short time
The post office
Planzer (Quickpac)
dpd
Liechtensteinische Post
Leading stores rely on the fulfillment solution from MS Direct
Send to Switzerland instead of storing
Cross-border shipping is the alternative to a local warehouse in Switzerland. If you don’t want to operate your own local warehouse, MS Direct can also ship your orders cross-border to Switzerland. You benefit from clearly calculable costs, transparent customs clearance in CHF and fast delivery to your Swiss customers.
You can find us here
