Every order a fulfilled promise.

E-commerce fulfillment and cross-border solutions.

We make e-commerce logistics scalable and support your online shop in its growth – whether with our plug-and-play e-commerce fulfillment in the DACH region or through our cross-border shipping to European third countries such as Switzerland, the UK and Norway.

Smart, digital fulfillment.

The automated logistics solution for your store

Whether you are just starting to outsource your fulfillment or are looking for a complex omnichannel fulfilment: With ShipDirect, MS Direct offers you scalable and digital fulfilment solutions – plug-and-play via existing interfaces for your shop system or fully customized to your needs.

Cross-border e-commerce.

Your one-stop solution for countries with customs border in Europe

No matter where in the EU your warehouse is located, with MS Direct’s Cross-border Delivery solution you can easily access new markets with a customs border such as Switzerland, the UK and Norway. With us, you benefit from a single interface for all of Europe.

Digital Solutions.

The scalable backend for your store

Our Digital Solutions are the link between your store and our solutions. With customized integrations, dropshipping modules, multichannel tools, campaign control and much more, we offer you a wide range of possibilities. Let’s get more out of your store together!

«In MS Direct, we have found a reliable partner for our returns. As a provider of premium products, we benefit from the high-quality processing and the efficient and flexible processes.»

Samuel Frei, Head of Operations EMEA bei On

«We rate the performance, quality and processing time of MS Direct as excellent and we are very pleased about the continued very successful, friendly and competent cooperation with the entire MS Direct team.»

Eduard Jesser, Head of Returns at Internetstores

«MS Direct AG adapts flexibly to our needs. Whether dropshipping or product bundles, together we always find a way. Thanks to the in-house tech team, not only in terms of processes, but also technologically.»

Tobias Zingg, Co-Founder at Stadtlandkind

«Thanks to the good cooperation with MS Direct and their logistics and returns services, we are able to offer a better shopping experience to our customers in Switzerland.»

Helena Arlandiz Diez, E-Commerce Distribution Manager at Mango

«From incoming goods to returns, MS Direct AG always convinces us with excellent IT and process know-how.»

Patrick Bundeli, CEO at Intersport Schweiz

About MS Direct

Partner for fulfillment and cross-border logistics

With over 45 years of logistics and fulfillment expertise, MS Direct is the ideal partner for e-commerce. Thanks to our many years of expertise and the deployment of more than 600 highly qualified employees, we can ensure that you can concentrate fully on the growth of your business while we take care of all the logistical challenges.

Sustainable e-commerce.

Climate-neutral logistics and fulfillment services

Compensation alone is not enough for us. At MS Direct we focus on reduction! With our holistic approach, we consider the entire value chain and actively contribute to ensuring that e-commerce and environmental protection go hand in hand. From efficient warehousing and climate-neutral shipping to the environmentally friendly handling of returns.

Career opportunities.

Welcome to the team

Trust, commitment and feedback are a matter of course at MS Direct. We rely on teamwork and a good spirit to achieve our goals. MS Direct employees also benefit from flexible working hours, training opportunities and numerous benefits and cost-sharing schemes. Would you like to get involved and help shape the company with your knowledge and skills? Then you’ve come to the right place. Welcome to the team!

Useful resources about our services.

Stay informed about cross-border and fulfillment solutions