Fashion Fulfillment

Smart fulfillment solutions for your fashion store

Fashion Fulfillment solves the central challenges in fashion e-commerce: high variant diversity, fast delivery expectations and demanding returns processes. With MS Direct, you can manage your fulfillment for fashion brands centrally, scalably and in line with your brand.

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Challenge in supplement shipping

In fashion e-commerce, speed, availability and customer experience are crucial to a brand’s success. At the same time, the demands on warehouse logic, returns management and seasonal scaling are increasing. High variant diversity, short trend cycles and demanding delivery expectations make fashion fulfillment particularly complex. This is exactly where MS Direct supports you with scalable processes, fast shipping solutions and a fulfillment setup that matches your growth.

Our fulfillment solution for fashion brands

Advantages at a glance

Safe control of variants

Maintain an overview even with a large product range with our warehouse logic. Our Fulfillment Center reliably processes complex item structures and reduces picking errors.

Targeted implementation of brand experience

Use your packaging as part of your brand strategy. Packaging design, inserts and presentation adapt to your brand exactly as you want them to.

Ensure fast delivery

Meet your customers’ high expectations. With late cut-offs and fast shipping options, you can get your goods to the customer in the shortest possible time.

Keeping a handle on variant diversity.

Structure your range neatly and minimize handling errors with our proven warehouse logic.

Maintenance of clear and standardized master data
Keep track of stocks with our dashboard
Reduce incorrect picks through automated processes

More about storage

Implementing the brand experience in a package.

Use every shipment as a touchpoint for your brand for even better customer experiences.

Rely on branded packaging and individual concepts
Supplement orders with personalized inserts such as flyers or campaign material
Ensure a high-quality presentation during unboxing with tissue paper finishes and optimized packaging

More about order processing

Actively control shipping speed.

Respond to trends and rising customer expectations with lightning-fast changes.

Define cut-off times to suit your business model
Send Next-Day in the DACH region
Scale your processes flexibly for sales or seasonal changes

More about shipping

Structured processing of returns

Keep your returns processes under control and bring flawless returns back into circulation.

Process returns within 24 hours
Systematically check and prepare articles according to your own specifications
Restocking within 48 hours

More about returns

Expand your sales channels flexibly

Connect your store with other platforms and grow via new channels.

Simply connect marketplaces to your processes
Control all orders centrally via one solution
Scale your setup with your growth

More about integrations

Get started now!

We take care of your orders – you stay in control.

Your advantages:

Scalable order processing for the whole of Europe
Automated processes for greater efficiency
Warehouse locations in Switzerland and Germany

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Calculate package price

Advantages of MS Direct for D2C Brands.

We support you in your growth

Experience and Stability

With us, you are building on a partner with sound logistics experience and long-term prospects.

Around 50 years of experience with fulfillment and e-commerce logistics
We have helped over 200 stores and brands to grow

Technology and Flexibility

With us, you benefit from a technological basis that adapts to your business.

Scalable warehouses and processes from 250 to 250,000+ orders per month
Thanks to sophisticated forecasting, we remain stable even during peaks

Expertise with fashion & returns

We process around 29 million returns every year, the majority of which come from the fashion sector.

Largest Swiss fashion retailer is part of our customer base
Own returns tool for optimal returns processing

Leading brands rely on MS Direct

We have helped over 200 stores to grow

„Dank der Verlagerung des Refurbish-Prozesses mit MS Direct können wir alle Retouren standortunabhängig bündeln und effizient bearbeiten. Die enge Zusammenarbeit hat unsere internen Abläufe verschlankt und Ressourcen für unsere Kernprozesse freigesetzt. Besonders schätzen wir die professionelle Zusammenarbeit, die hohe Qualität in der Retourenbearbeitung und die IT-technische Flexibilität.“

Daniel Wiesinger, Teamlead Customs & Transportation

„Mit der Verzollungs- und Retourenlösung von MS Direct haben wir eine Schnittstelle für alle Verzollungsthemen in Europa. Dank ihrer flexiblen Zusammenarbeit profitieren auch unsere britischen Kundinnen und Kunden von einem Delivery-Erlebnis, wie sie es sich vor dem Brexit gewohnt waren – nämlich ohne Zoll- und Mehrwertsteuerabgaben, einer lokalen Retourenlösung sowie den üblichen Versandzeiten.“

Ralf Blessing, Marketplaces/Amazon Manager Bergfreunde

We look forward to hearing from you!

„With almost 20 years of experience in e-commerce logistics, I have already helped many stores and brands to grow. I would be happy to support you too. “

Peter Egger
VP Growth

Fashion Fulfillment

Challenge in supplement shipping