Performance dashboard for better carrier management
With the carrier performance dashboard from MS Direct, you can manage your cross-border shipping transparently and based on data. Compare carriers, identify weak points and optimize your delivery experience – in real time and across all countries. This allows you to cut costs, reduce errors and deliver faster.
Make better decisions with real-time data analysis
Compare all carriers in a central dashboard – based on costs, error rate and delivery speed. This allows you to quickly find out which carriers perform best in which country and where there is a need for action.
Recognize where you can improve processes – for example by adjusting shipping routes or carrier allocations. This allows you to reduce shipping costs, speed up delivery times and reduce returns.
Recognize delays early and automatically inform your customers about changes in the shipping status. This reduces support costs and increases trust in your store.
Full control over your delivery experience
Keep your shipping performance under control across national borders at all times. Analyze your carrier performance in all countries in freely definable time periods – with real-time data. This allows you to identify problems at an early stage before marketplaces or customers take action.
Carrier management with a system
With Logistics Analytics, you can make data-based decisions on carrier selection and management. The system automatically analyzes which service provider is best suited to your destination and your shipping requirements – based on costs, speed and error rate.
Solve problems proactively
Receive automatic alerts as soon as a shipping problem becomes apparent. Whether delays, failed deliveries or recurring sources of error – you see them immediately and can intervene before they impact the customer experience.
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