Warehousing, Shipping, and Returns for Your Shopify Store.
MS Direct handles Shopify fulfillment for your store: warehousing, picking and packing, shipping, and returns—all from a single source. You set up the integration yourself using our app; orders, inventory, and tracking numbers are then automatically synchronized between your store and the warehouse. With the standard interface, you’ll be up and running in 10 days.
It’s easy—just use the app
Your Shopify store remains the central platform. You install our app in your store, we set up the integration, and import your product data. Within a few days, we’ll process your first orders, and inventory levels, shipping status, and tracking numbers will be synced back to your store.
System-Guided Putaway
You deliver your items, and we take care of the rest. Every delivery is inspected for quality, cross-checked against the order, and automatically assigned to the correct storage location within 48 hours. We record any shortages on-site so your inventory is accurate from the start.
Deadline at 4:00 p.m.
Orders from Shopify are automatically sent to us. We pick, pack, and hand the shipment over to the appropriate carrier. If an order is received by 4:00 p.m., the package is shipped the same day; a late cutoff time of 8:00 p.m. is possible depending on the setup.
You’ll set up the connection to Shopify yourself. Install the MS Direct app in your Shopify store, and we’ll take care of the rest and then provide you with the login credentials you need to access it.
Install the app in your Shopify store. That’s all you need to get started—you don’t need any developer resources or to build your own API.
Your product data and every incoming order are transferred from Shopify to our system and automatically integrated into our inventory and shipping processes.
By default, the interface sends three types of data back to Shopify: current inventory levels, the shipping status of each order, and the tracking number. This means your customers see the same information in the store that we see in the warehouse.
The interface retrieves the data at regular intervals and writes updates back directly. Where your setup allows, we’ll set up a webhook instead so that changes are transmitted immediately.
In addition to the standard features, additional data fields can be transferred. Our in-house development team will work with you to implement these, rather than limiting you to a fixed set of features.
All active products in your Shopify store are automatically synced. You can view each variant along with its current status and fill in any missing product information before the merchandise arrives at the warehouse.
You can view your available inventory in real time, broken down by item and variant. If you hold inventory in Switzerland and Germany, you’ll see both warehouse locations. There’s no need to manually sync with the online store.
Orders from your Shopify store are transmitted in real time. You can track every order from submission to shipment and view deliveries and quantities at any time.
For every shipment, you’ll receive the tracking number and the current delivery status. This reduces the number of inquiries your customer service team receives and helps identify delays early on.
Calculate the price for your Shopify setup
Our fulfillment centers use AutoStore, AI-driven picking robots, and custom-fit packaging. Automated processes reduce sources of error and keep turnaround times consistent, even during peak volumes.
MS Direct has been processing orders since 1978 and currently serves over 250 customers, including brands such as On, Bergzeit, and namuk. Each year, we process more than 55 million items and over 20 million returns.
You store your merchandise where your markets are. MS Direct operates fulfillment locations in Arbon and Oftringen, as well as the fulfillment center in Kaufbeuren. One connection, two countries, no additional interfaces.
MS Direct handles your Shopify fulfillment—from order placement to returns. The solution is flexible and easily scales with your store. Here’s what sets us apart:
„For over 18 years, I've been helping online stores outsource their fulfillment. I'd be happy to show you what the setup would look like for your store—free of charge and with no obligation. “
Peter Egger
VP Growth
