Your one-stop shipping solution for countries with customs borders in Europe.
With MS Direct’s cross-border e-commerce solution, you can sell from the EU to Switzerland, the UK and Norway easily and with just one connection. We take care of everything you need, from fiscal representation to customs clearance and returns.
CrossborderX is your modular platform for cross-border e-commerce. You can start with individual services or as an end-to-end setup and integrate everything seamlessly into your store, ERP or WMS via API. This allows you to scale as needed without having to rebuild existing processes.
You can manage all shipments centrally in the portal and see the status, exceptions and transit times in detail. Customs and tax documents are stored in one place in an audit-proof manner. Real-time reports give you data-based decisions on costs, quality and performance.
Optimized routes and cut-offs ensure short delivery times to Switzerland, the UK and Norway. Delivery is handled by a suitable local carrier with familiar services and tracking. This creates trust, reduces queries and strengthens the customer experience.
Classify
Clean master data and correct customs tariff numbers are the basis for smooth cross-border shipping. Our solution classifies automatically – across countries and AI-supported.
Clear
Our Customs Module dynamically decides which customs procedure is best suited depending on the value of the goods, volume and country. This saves you time, money and effort.
Ship
Whether you need a dedicated lane or a consolidated solution, we organise transport right down to the last mile with intelligent routing and tracking from the warehouse.
Tax
We represent you in all relevant markets vis-à-vis the tax authorities and take care of everything related to value added tax.
Return
Whether low-cost, with qualification or refurbishment: our returns solutions cover all requirements and adapt to your needs.
Predict
Our BI and analytics features provide you with clear decision-making criteria and real-time insights into the delivery experience.
For smooth processes
With our integrations, you create the basis for an automated, scalable cross-border process. You’ll be up and running in no time via API.
Standardized API for quick access
Individual interface solutions possible
Smart carrier connection
Marketplace integration via Tradebyte
Because international is also easy
Make the customs border disappear for your foreign customers
Save time and money in your cross-border logistics
Sell via marketplaces in the target countries
Maintain full control over your shipments
How you and your customers benefit
We support you along the cross-border journey
Your benefits:
Leading stores and brands rely on the shipping solution from MS Direct
More about our cross-border services
