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Order processing

E-commerce order processing.

Smart and efficient shipping for your online store

With order processing from MS Direct, you can control your pick & pack processes reliably and scalably. Our semi-automated systems combine robotics, real-time data and a flexible packaging setup so that you remain in control at all times and your orders are processed faster, cleaner and in line with your brand.

Professional commissioning for your online store.

Advantages at a glance

Fast throughput times

Our pick & pack processes are optimised for the shortest possible distances and are supported by robotics. Thanks to AutoStore, picking robots and intelligent conveyor technology, we can process orders up to 8 p.m. on the same day.

Brand presentation

With flexible packaging options, you can transport your brand directly to your customers. We offer on-demand packaging, various finishing options and inserts. This creates a consistent brand experience from the shopping cart to unboxing.

Marketplace compliant

We fulfill strict SLAs of leading marketplaces such as Zalando, Galaxus, Globus and Manor. This allows you to expand your sales channels without additional effort. Our systems automatically generate compliant documents, suitable shipping labels and complete status data for each channel.

Order receipt and pick.

Status tracking for your shipments

The incoming order is the starting point for your pick & pack processes. Our systems receive orders in real time from store systems and marketplaces and issue the corresponding pick order.

  • Fully automated incoming orders from stores and marketplaces
  • System-controlled optimised pick routes for manual picks
  • Robot-assisted picking for AutoStore articles
Eine Mitarbeitering am Port eines AutoStores pickt und scannt bestellte Produkte. Separat wird ein Pick-Roboter und der AutoStore gezeigt. Eine Grafik zeigt symbolisch die Abwicklungsperformance an.
Es wird die Kartonproduktion in einer Packsize Maschine gezeigt und eine Mitarbeiterin, welche an ihrem Packplatz auf eine breite Palette an Standard-Kartonagenbögen zugreifen kann.

Packaging.

Tailored to your needs

We find the perfect packaging for every order. Standard cartons, kickbags, individual packaging or on-demand packaging – you decide how your products reach the customer. Our PackSize technology produces custom-fit cardboard packaging in real time and reduces filling material, weight and empty space.

  • Automatic carton determination per order

  • On-demand packaging with minimal empty space

  • Reduced transport costs thanks to efficient use of space

Packaging design.

Transport your fire

Would you like to use your parcels as a branding opportunity? On request, we can finish your parcels with tissue paper, logo tape or stickers when packing them and integrate individual inserts. This turns each of your parcels into a brand touchpoint.

  • Individual branding options for your packages

  • Flexible integration of inserts and brochures

  • High-quality workmanship for a coherent brand experience

Beile-Flyer und Sticker, Seidenpapierverpackung und gebrandetes Klebeband.

Attractive cut-off times

For even faster deliveries

Offer your customers longer order times. Depending on the warehouse location, product range and order volume, we can process your orders received by 8 p.m. on the same day. This means your customers receive their product even faster.

  • Extended cut-off times until 8 p.m. possible
  • Order processing within the deadline on the same day
  • Improved customer experience thanks to faster delivery

Get started now!

We take care of the work – you stay in control.

Your advantages:

  • Scalable order processing for the whole of Europe
  • Automated processes for greater efficiency
  • Warehouse locations in Switzerland and Germany
Vorschaubild über Pick & Pack Prozess bei MS Direct.

Additional options for your Pick & Pack.

Your options

One-scan shipping

Ideal for single-object orders, one-scan shipping enables faster shipping with less handling and effort.

Cross-dock shipping

We can pack and forward delivered goods directly, which means that it is no longer necessary to store the items.

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On-demand packaging

We cut your shipping boxes to size for each individual order. This saves you stuffing material and shipping costs.

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Multi-Liner Pick & Pack

The classic pick & pack process is optimally designed for orders with several items that are available in our warehouse.

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Packaging design

Enhance your mailings with tissue paper, logo stickers, printed adhesive tape or special inserts such as flyers or greeting cards.

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Set formation

We are also happy to send your products as a set and put them together before shipping to speed up the process.

Frequently asked questions.

What is order processing in e-commerce?

How does Pick & Pack work with MS Direct?

When is fulfillment outsourcing worthwhile?

How do you integrate MS Direct into existing store systems?

What are the shipping costs for MS Direct?

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