Smart and efficient shipping for your online store
With order processing from MS Direct, you can control your pick & pack processes reliably and scalably. Our semi-automated systems combine robotics, real-time data and a flexible packaging setup so that you remain in control at all times and your orders are processed faster, cleaner and in line with your brand.
Advantages at a glance
Our pick & pack processes are optimised for the shortest possible distances and are supported by robotics. Thanks to AutoStore, picking robots and intelligent conveyor technology, we can process orders up to 8 p.m. on the same day.
With flexible packaging options, you can transport your brand directly to your customers. We offer on-demand packaging, various finishing options and inserts. This creates a consistent brand experience from the shopping cart to unboxing.
We fulfill strict SLAs of leading marketplaces such as Zalando, Galaxus, Globus and Manor. This allows you to expand your sales channels without additional effort. Our systems automatically generate compliant documents, suitable shipping labels and complete status data for each channel.
Status tracking for your shipments
The incoming order is the starting point for your pick & pack processes. Our systems receive orders in real time from store systems and marketplaces and issue the corresponding pick order.
Individually tailored
We find the perfect packaging for every order. Standard cartons, individual sizes or on-demand packaging – you decide how your products reach the customer. Our PackSize technology produces custom-fit cardboard packaging in real time and reduces filling material, weight and empty space.
Transport your fire
The pick & pack process ends with packaging – and therefore with your brand impact. We can finish your shipments with tissue paper, logo tape or stickers on request and integrate inserts. This creates an individual unboxing experience that strengthens customer loyalty.
Shipping options for all of Europe
MS Direct offers you an extensive carrier network for Switzerland, the EU, the UK and Norway. We take local shipping requirements into account and select the right carrier based on your specifications. This allows you to reach customers throughout Europe – reliably and in line with the market.
Full transparency right up to delivery
Our order tracking collects status updates in real time and makes them available in a clearly structured way – for you and your customers. We automatically create shipping labels and tracking codes for each carrier. This allows you to keep track of all shipments at all times.
We take care of the work – you stay in control.
Your advantages:
Your options
Ideal for single-object orders, one-scan shipping enables faster shipping with less handling and effort.
We can pack and forward delivered goods directly, which means that it is no longer necessary to store the items.
We cut your shipping boxes to size for each individual order. This saves you stuffing material and shipping costs.
The classic pick & pack process is optimally designed for orders with several items that are available in our warehouse.
Enhance your mailings with tissue paper, logo stickers, printed adhesive tape or special inserts such as flyers or greeting cards.
We are also happy to send your products as a set and put them together before shipping to speed up the process.
Leading stores rely on the fulfillment solution from MS Direct
Order processing encompasses all steps from order transmission to pick & pack to shipping. At MS Direct, this process is semi-automated, robot-assisted and completely data-based. This ensures that every order is processed quickly, correctly and in line with your brand.
Pick & pack describes the removal of items (picking) and subsequent packaging (packing). At MS Direct, this process is supported by robotics. This reduces the error rate and means your orders are processed faster.
Fulfilment outsourcing becomes worthwhile as soon as you receive around 100 orders per month.
Integration is carried out via standardised APIs and usually takes only a few days. We support common systems such as Shopify, Shopware, WooCommerce and Presta. Other shop systems can also be connected, but require a little more time.
The costs depend on weight, destination country, carrier and packaging. We offer transparent prices in EUR for EU shipping and in CHF for Switzerland. On-demand packaging and optimised carrier selection allow you to reduce your shipping costs significantly.
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