Smart and efficient shipping for your online store
With order processing from MS Direct, you can control your pick & pack processes reliably and scalably. Our semi-automated systems combine robotics, real-time data and a flexible packaging setup so that you remain in control at all times and your orders are processed faster, cleaner and in line with your brand.
Advantages at a glance
Our pick & pack processes are optimised for the shortest possible distances and are supported by robotics. Thanks to AutoStore, picking robots and intelligent conveyor technology, we can process orders up to 8 p.m. on the same day.
With flexible packaging options, you can transport your brand directly to your customers. We offer on-demand packaging, various finishing options and inserts. This creates a consistent brand experience from the shopping cart to unboxing.
We fulfill strict SLAs of leading marketplaces such as Zalando, Galaxus, Globus and Manor. This allows you to expand your sales channels without additional effort. Our systems automatically generate compliant documents, suitable shipping labels and complete status data for each channel.
Status tracking for your shipments
The incoming order is the starting point for your pick & pack processes. Our systems receive orders in real time from store systems and marketplaces and issue the corresponding pick order.
Tailored to your needs
We find the perfect packaging for every order. Standard cartons, kickbags, individual packaging or on-demand packaging – you decide how your products reach the customer. Our PackSize technology produces custom-fit cardboard packaging in real time and reduces filling material, weight and empty space.
Automatic carton determination per order
On-demand packaging with minimal empty space
Reduced transport costs thanks to efficient use of space
Transport your fire
Would you like to use your parcels as a branding opportunity? On request, we can finish your parcels with tissue paper, logo tape or stickers when packing them and integrate individual inserts. This turns each of your parcels into a brand touchpoint.
Individual branding options for your packages
Flexible integration of inserts and brochures
High-quality workmanship for a coherent brand experience
For even faster deliveries
Offer your customers longer order times. Depending on the warehouse location, product range and order volume, we can process your orders received by 8 p.m. on the same day. This means your customers receive their product even faster.
We take care of the work – you stay in control.
Your advantages:
Your options
Ideal for single-object orders, one-scan shipping enables faster shipping with less handling and effort.
We can pack and forward delivered goods directly, which means that it is no longer necessary to store the items.
We cut your shipping boxes to size for each individual order. This saves you stuffing material and shipping costs.
The classic pick & pack process is optimally designed for orders with several items that are available in our warehouse.
Enhance your mailings with tissue paper, logo stickers, printed adhesive tape or special inserts such as flyers or greeting cards.
We are also happy to send your products as a set and put them together before shipping to speed up the process.
Leading stores rely on the fulfillment solution from MS Direct
Order processing includes all steps from the transmission of the order to pick & pack and dispatch. At MS Direct, this process is semi-automated, robotics-supported and fully data-based. This ensures that every order is processed quickly, correctly and in line with the brand.
Pick & pack describes the removal of items (picking) and subsequent packing. At MS Direct, this process is supported by robotics. This reduces the error rate and your orders are processed faster.
Fulfillment outsourcing is worthwhile as soon as you receive around 100 orders per month.
Integration takes place via standardized APIs and usually only takes a few days. We support common systems such as Shopify, Shopware, WooCommerce and Presta. Other store systems can also be connected, but require a little more time.
The costs depend on weight, destination country, carrier and packaging. We offer transparent EUR prices for EU shipping and CHF prices for Switzerland. With on-demand packaging and optimized carrier selection, you can measurably reduce your shipping costs.
More about our products and services
© 2026, MS Direct AG Part of MS Direct Group