International shipping at record speed
With MS Direct’s cross-border shipping service, you can ship stress-free to Switzerland, the UK and Norway. Benefit from the best transit times in the industry, smart carrier selection and detailed tracking from collection to delivery.
 
															Ship with the best transit times in the industry.
We take care of transportation from your warehouse to the end customer. You decide whether you want to optimize costs or transit times. We collect your goods from you or from the distribution center, bring them to the destination country and deliver them there via local Heroes.
Every carrier has its advantages. Our platform helps you to find the optimal carrier partner for every shipment – tailored to your requirements and goals. Our API also gives you access to the shipping labels of hundreds of carriers across Europe.
Keep track of all shipments with our platform. Our detailed real-time tracking gives you an insight into the status of all deliveries from your warehouse to delivery to the end customer. This means you always know where your parcels are and can act proactively in the event of problems.
From the warehouse to the end customer in record time
You choose speed or cost optimization for transport. We combine collection, cross-docking and linehaul so that you can keep your delivery promises.
 
															 
															2 to 3 working days
 
															3 to 4 working days
 
															3 to 5 working days
 
															Stress-free, time-saving and flexible
Obtain shipping labels from hundreds of shipping service providers directly via API or use our carrier accesses conveniently in your existing system. With a flexible rule engine, you can control exactly when which carrier is used.
Needs-based delivery
Automate your carrier management. Our AI selects the optimal carrier for your shipments. You define targets such as speed, price, service or sustainability.
 
															 
															Full transparency with detailed status information
Keep an eye on your international shipments with our detailed end-to-end tracking. Thanks to real-time data, you know where your parcels are at all times and recognize any problems early on.
For better decision-making
Our central dashboard gives you full transparency on delivery rates, delays and claims across all your carriers in all countries – whether you ship through us or use other providers. With out-of-the-box BI reports, you get real-time insights into the delivery experience and can make informed decisions. This allows you to manage your shipping network more efficiently, reduce costs and increase customer confidence with proactive updates.
 
															We support you with this
You benefit from:
 
															Leading stores and brands rely on the shipping solution from MS Direct
Ein Cross border Shipping Service bündelt alle Schritte für den internationalen Paketversand in einem Angebot. Dazu zählen Abholung, Linehaul, Zollabwicklung, Zustellung und End-to-End Tracking. Bei MS Direct steuerst du alles zentral über die Shipping Plattform. Schweizer Zollkompetenz und lokale Carrier Services sichern verlässliche Laufzeiten in CH, UK und NO.
Du übergibst die Ware am Lager oder wir holen ab. Wir konsolidieren oder fahren dediziert, je nach Zielvorgabe. Die Verzollung erfolgt digital nach dem passenden Verfahren. In der Schweiz rechnen wir Abgaben in CHF korrekt ab. In UK und Norwegen greifen wir auf lokale Carrier zu. Tracking Events laufen durchgängig in deine Systeme.
Sobald du regelmässig in CH, UK oder NO zustellst oder in diesen Märkten skalieren möchtest. Typische Trigger sind komplexe Zollanmeldungsprozesse, lange Laufzeiten oder steigende Retouren aus diesen Märkten. Mit unserer Plattform erhältst du planbare Laufzeiten, klare Kosten und eine spürbare Entlastung deines Teams.
Grundsätzlich können wir mit allen relevanten Carriern arbeiten. Unsere KI Logik ordnet je Sendung den passenden Service zu. Kriterien sind Gewicht, Ziel, Zustelloptionen, Preis und Servicelevel. Über Regeln steuerst du, wann welcher Carrier bevorzugt wird. So passt der Service zu deinem Markenversprechen.
Labels erzeugst du automatisch über die MS Direct Shipping Plattform auf Basis der Bestelldaten. Anforderungen des jeweiligen Carriers werden berücksichtigt. Für das Tracking erhältst du bis zu 26 Status Events per API oder siehst den gesamten Verlauf im Portal. Steuer und Zolldokumente stehen in den Sendungsdetails bereit.
More about our cross-border services
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