E-commerce logistics for your Adobe Commerce store.
MS Direct handles Adobe Commerce fulfillment for your store: warehousing, picking and packing, shipping, and returns—all from a single source. We’ll work with you to develop the integration, tailored to your Adobe Commerce installation and the systems connected to it. Our in-house development team will handle the implementation.
Interface developed by our team of developers
Your Adobe Commerce store remains the central platform. We’ll review your setup, identify which systems are connected to it, and develop the appropriate integration based on that. We’ll then import your product data and process your orders, with inventory levels, shipping status, and tracking numbers fed back into your store.
System-Guided Putaway
You deliver your items, and we take care of the rest. Every delivery is inspected for quality, cross-checked against the order, and automatically assigned to the correct storage location within 48 hours. We record any shortages on-site so your inventory is accurate from the start.
Deadline at 4:00 p.m.
Orders from Shopify are automatically sent to us. We pick, pack, and hand the shipment over to the appropriate carrier. If an order is received by 4:00 p.m., the package is shipped the same day; a late cutoff time of 8:00 p.m. is possible depending on the setup.
For Adobe Commerce (formerly Magento), MS Direct develops a custom interface tailored to your setup. Adobe Commerce installations vary greatly in terms of version, extensions, and connected systems, so we work with you to clarify the integration requirements before setup. Our in-house development team handles the implementation.
During our first meeting, we’ll determine your Adobe Commerce version, your extensions, and the systems integrated with your store—such as ERP, PIM, or an existing inventory management system. This will help us determine what the integration will look like and how long it will take.
The integration is handled through your store’s API. Our development team sets it up and continues to maintain it during operation; you don’t need an external agency for this.
Your product data and every incoming order are transferred from Adobe Commerce to our system and integrated directly into our inventory and shipping processes.
By default, we send three types of data back to Adobe Commerce: current inventory levels, the shipping status of each order, and the tracking number. Additional data fields can be added if you need them.
The interface retrieves data at regular intervals and writes back updates. If your setup allows it, we’ll set up a webhook instead.
If you operate multiple storefronts or also sell through marketplaces, we’ll integrate those channels as well. Both are included in our Enterprise package.
Your inventory, shipping, and tracking data are available in two places: directly in Adobe Commerce via the API, and in the MS Direct Power BI dashboard for in-depth analysis.
You will continue to manage your product data in Adobe Commerce. The interface imports all active products and variants and creates them in our inventory system so that each item is uniquely identified.
Your available inventory levels are continuously updated in Adobe Commerce. In the dashboard, you can analyze inventory trends over longer periods of time.
Every order is sent to MS Direct and integrated into our processes. The shipping status is updated back in your store, and you can track quantities and turnaround times over time in the dashboard.
For each shipment, you’ll receive the Track & Trace number directly in Adobe Commerce. This reduces the number of inquiries your customer service team receives because your customers can see the status themselves.
Calculate the price for your Adobe Commerce fulfillment
Our fulfillment centers use AutoStore, AI-driven picking robots, and custom-fit packaging. Automated processes reduce sources of error and keep turnaround times consistent, even during peak volumes.
MS Direct has been processing orders since 1978 and currently serves over 250 customers, including brands such as On, Bergzeit, and namuk. Each year, we process more than 55 million items and over 20 million returns.
You store your merchandise where your markets are. MS Direct operates fulfillment locations in Arbon and Oftringen, as well as the fulfillment center in Kaufbeuren. One connection, two countries, no additional interfaces.
MS Direct handles your Adobe Commerce fulfillment, from integration to returns. For setups with custom processes, the Enterprise package is the ideal foundation.
„For over 18 years, I've been helping online stores outsource their fulfillment. I'd be happy to show you what the setup would look like for your store—free of charge and with no obligation. “
Peter Egger
VP Growth
