Holidays &
opening hours.

Information about our locations.

Here you will find all important information about our opening hours during public holidays in 2025.

Holidays & opening hours.

Switzerland

Germany

Optimally prepared for holidays.

Your checklist

Communicate expected order peaks early

Inform your logistics partners about anticipated order peaks, marketing campaigns and promotional activities well in advance. This allows them to plan the necessary capacities ahead of time.

Plan shipping deadlines and customer communication

Confirm the latest order dates for delivery before Christmas. Clearly communicate delivery deadlines in your online shop. Make sure your customer service team is prepared for an increase in enquiries.

Plan your stock levels in advance

Review your stock levels and schedule replenishments early. Use sales data from the previous year and consider upcoming promotions to avoid stock shortages during peak season.

Coordinate special packaging requirements

Planning gift wrapping, promotional inserts or seasonal campaigns? Inform your fulfillment partner about any special requirements well in advance and ensure the necessary materials are available on time.

Cross-border shipping: Plan transport volumes early

Shipping volumes increase significantly in the run-up to Christmas. Plan your import and export shipments in advance and coordinate expected volumes with your logistics partner. Also consider the higher volume of returns after the festive season.

Check customs data and international delivery times

Make sure your returns are collected from MS Direct throughout the festive period, particularly in the weeks that follow. Coordinate collection dates and expected volumes with your transport provider well in advance.

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